Hôtel Mercure Figeac Viguier du Roy

Imagine being in the lap of luxury in the heart of Figeac! M. Olivier Gregori and his staff attend to every detail and wish of their guests. Vincent (front desk/manager) and Autur (head waiter) deserve special mention for their care and professionalism. Our room was...gorgeous. It was luxurious, the bed was huge and comfortable, and all of the amenities were on point. Don't miss out on breakfast and dinners there. Breakfast is fascinating because not only is it high quality, but the chef documents every ingredient as to its local nature/sourcing. Dinner is a classy, refined experience, and again the chef is dedicated to quality ingredients and artful presentations. Just lovely. The old part of Figeac is steps away from the hotel, and there you'll find outdoor cafes, 16th century buildings (amazing!!), and lots of winding streets and cute little shops. Also, be sure to visit the Writing museum, which is right in the main square. I can not leave this review without making special mention of M. Gregori. With him, we enjoyed conversations about history, Philosophy, his love of his career, our families, the history of Figeac, etc. He's a lovely human being. He clearly cares about providing 5-star service, he treats each guest as the individual they are, and he cares deeply about his staff and their professionalism. Although he had a 5-star hotel to run, he paused throughout the day to treat my wife and me like royalty. He's a true gentleman, and I can't quite adequately express my gratitude for his kindness. To be honest, the hotel was so posh, so beautiful, and so guest-centered, I'm not sure I deserved to be so richly treated.

My stay at the Mercure has been an amazing experience. Considering this was my first time in France and I do not speak French, I required a lot of assistance in regards to making reservations, planning weekend activities and getting general advice about the area and what to do. Ben & Nina were exceptionally friendly, patient, and helpful and took a great stay to an exceptional one. The Mercure has a customer for life with me.

Sadly we only spent one night in this beautiful and atmospheric hotel. Figeac is a pretty town and staying here makes for a lovely stay. We were lucky enough to be upgraded to a magnificent suite but the whole building is beautiful. Despite being in the middle of town it was very quiet and the beds were so comfortable. Access to the hotel is a little difficult down a narrow street and the parking is a 7 minutes walk away but that is all part of the charm of staying in such a historic building.

Beautiful hotel and grounds in heart of this stunning town. Very helpful staff at reception when a large group of cars arrived all at once. Hotel is tucked away in narrow streets. Swimming pool small but lovely break from the heat. We ate in the restaurant, food was delicious but super small portions nouveau cuisine and the waiter came across as quite rude trying hard to upsell the wine. We were a large group and know what wines we like. Limited menu and out of three desserts only 2 available.

The hotel itself is stunning and the rooms feel very luxurious If driving and arriving by car, and you wish to use one of the parking spaces then book ahead as they only have a few spaces, but there are plenty of other free parking spaces close by the breakfast was well stocked and again the setting is great the hotel is right in the centre, close by the bars and restaurants so its easy to pop in and out the only slight niggle for me is that the aircon was not working, maybe due to being May and lots of hotels in France don’t have aircon thru the entire year, was a shame as the room was very warm, so for me, i would have liked to have had more control on the temperature

Modern amenities in beautiful old world setting. Booked for one night and stayed three. We would have stayed longer if we didn’t need to continue on our travels. Excellent location in old town - Saturday markets are virtually on the doorstep. Very helpful staff, great breakfast, lovely bar. Many beautiful areas to sit both inside and outside.