Akkent Garden Hotel

Absolutely perfect setting and location, the rooms are clean and have all the amenities one needs. The manager Mehmed went on and above to help me with my other hotel plans and travel. I’m impressed

空調很差價，幾乎完全不製冷

Disliked · 1. The young guy at checkin was very rude. He insisted that I needed to pay even though I showed him my printed paper and my phone displaying ‘prepaid’. Finally he checked on the computer then said his friend had made a mistake then he agreed that I had prepaid. 2. We went to room 201 and it was like an oven. After an hour, it had not cooled so I asked to change rooms. The young guy came up to check, told me it worked then after 5 minutes agreed that it was not cooling the room. 3. The bathroom had a serious mold problem and the young guy said it needs to be painted. (not correct when mold is involved, it is a health risk, just painting does not solve the problem) 4. We moved to room 208. A light fixture next to the bed was missing so there were wires hanging out of the wall. The door frame had a large gap so even when the door was totally closed and locked, it did not seal so you could see into the bed…….but at least the air conditioner did work in this room. Please see photos as proof of the above. 5. Every time we walked past the front reception, the young guy put his head down and ignored us. It was very rude and uncomfortable. Unfortunately we had paid for 2 nights otherwise we would not have stayed. Liked... 1. Some very good restaurants close by. 2. The older man who helped us get a taxi at checkout was wonderful. He really went out of his way to help us. I wish we had met him first as it would have improved our stay.