Tài Khoản Khách
ngày 2 tháng 2 năm 2025
Hello I am writing to make a complaint regarding The Fes Inn & Spa Hotel located at 47 Rue Boujdour, Fez 30000 Morocco which we stayed at from January 1-3 2025. At which time I hung up my brand new short black leather jacket and a long maxi dress red with a design pattern on it. I know exactly where I put it and can even describe the type of hanger I hung it up on in the hanging side of a two sliding door closet. I know this because not only was it the only time I hung anything up during the trip, but also because the other side of the closet had the safe and extra pillows in it. I spoke with our group leader who then called the Fes Hotel ASAP. They claimed they looked and nothing was there. This is impossible as I can give you any details needed and I'm 100% sure it was there when we left. I also did a search online to call myself (even though they did not speak english very well). When I did so I came across more reviews about the hotel, some which described the SAME exact thing happen to them. Stating that the hotel steals stuff that is left behind. There NEEDS to be something done about this. Very disappointing especially since we stayed at numerous hotels on our 13 day journey around Morocco but this one was one that we stayed 2 nights at. DO NOT TO STAY AT THIS HOTEL!!
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