Để bảo đảm tính chân thực của điểm đánh giá được hiển thị, chúng tôi không chỉ tính số điểm trung bình. Thay vào đó, chúng tôi xem xét mức độ tin cậy của đánh giá và ngày lưu trú của khách để xác định số điểm đánh giá cuối cùng.
Je n’ai même pas passé la nuit dans cet hôtel. J’ai essayé de réserver par téléphone le réceptionniste m’a d’abord dis que c’était complet sans que je puisse donner la date (qui était à plus de 2 semaines du jour de l’appel) puis m’a raccroché au nez prétextant un client physique. Heureux d’apprendre qu’une personne qui appel pour réserver n’est pas considéré comme client. Je réserve donc sur internet, et pour une raison qui m’es encore inconnu impossible d’annuler la réservation. Tout essayé. D’abord le chat de trip.com (Merci a toi Chris si tu lis ce message on aura bien galérer) puis j’appelle l’hôtel directement je tombe sur un nouveau réceptionniste qui été au top et qui était d’accord pour annuler ma visite sauf qu’il fallait l’accord du responsable. Responsable qui n’a pas souhaité annuler prétextant « on a des règles bla-bla-bla… ». Chose que je peux comprendre étant moi aussi dans la vente de services. Mais une chose à ne pas oublier c’est l’esprit commerçant que vous n’avez pas souhaité avoir avec moi. Donc j’ai perdu 50e, une matinée au téléphone avec l’hôtel, le service client Accord et à nouveau le chat de Trip.com. Et je viens de perdre 5min à écrire ce pavé que personne ne lira car personne veut aller dans un F1 sauf si il n’a pas le choix..
Dịch
Misae
Lưu trú vào Thg3, 2024
Khác
1.0/5
Đăng tải vào 26 Thg3, 2024
I made a reservation for the room with private bathroom but they did not have the room when I was there. Instead, I got a room without bathroom. The shared bathrooms were extremely dirty!
Dịch
Leonie
Lưu trú vào Thg3, 2024
Người đi công tác
1.0/5
Đăng tải vào 18 Thg3, 2024
Do not stay here… i genuinely felt scared to sleep here and there is no towels, no shampoo or any toiletries, no service and its far away from the city, it smells like smoke everywhere and the beding also looked rather unpleasant. There is also a trailor camp right next to the hotel. I was supposed to stay two nights, but felt so uneasy to ho back that i booked a different hotel in the end.
Dịch
Joseph
Lưu trú vào Thg3, 2024
Gia đình
1.0/5
Đăng tải vào 3 Thg3, 2024
Perhaps I misread the hotel description and I should have checked the reviews but it was certainly worse than we expected.
Dịch
Harvey
Lưu trú vào Thg1, 2024
Gia đình
1.0/5
Đăng tải vào 4 Thg1, 2024
Check in was difficult. There were no towels which we were expected to pay for. The building itself looked very tired. The room was comfortable: the bed was fine and linen was clean.
The worst issue was that for the majority of our stay, we had no hot water. This was raised to staff and was much later rectified.
The hotel is difficult to reach; it’s a 25 minute walk or infrequent bus to get to a tram which is okay during the day. It was expensive to get a taxi from the centre of Geneva too and equally as expensive to get a taxi to the airport (there are no Ubers).
Dịch
isokhon
Lưu trú vào Thg12, 2023
Bạn bè
1.0/5
Đăng tải vào 11 Thg12, 2023
Wifi so bad, It was difficult to get there as there is almost no transport. The alarm system started working at night, they couldn't turn it off for a long time, the people in the hotel are very noisy and everything can be heard through the walls.
Dịch
Imran
Lưu trú vào Thg10, 2023
Khác
2.0/5
Đăng tải vào 28 Thg10, 2023
They are cheater i booked room with bath but they gave me room without bath i didn't stay i leave hotel
Dịch
Abs
Lưu trú vào Thg10, 2023
Khác
5.0/5
Nổi Bật
Đăng tải vào 25 Thg10, 2023
Excellent location and hotel to stay.
Great facilities but just needed more cleaner toilets and shower room as the toilets were out of paper and very dirty for more than a day.
Dịch
Jessica
Lưu trú vào Thg1, 2024
Khác
2.0/5
Đăng tải vào 22 Thg1, 2024
The pictures are not true to what we experienced, is dirty and smelly
Dịch
Andrzej
Lưu trú vào Thg8, 2023
Khác
5.0/5
Nổi Bật
Đăng tải vào 10 Thg8, 2023
Despite being busy, female receptionist (Fauzia, apologies if I misspelt) was excellent with trying her best to assist with slightly earlier check in.