Seven point Homestay (Phoenix Ancient City Maglev Range Rover Station Branch)

Khách sạn mới khai trương, đầy đủ tiện nghi, trang thiết bị. Giường ngủ có chất lượng tốt và siêu thoải mái. Phòng rất sạch sẽ và ấm áp. Tuy nằm trong khu danh lam thắng cảnh nhưng trang trí ngang tầm khách sạn hạng sao. Khách sạn nằm ở một vị trí tuyệt vời. Phải mất 7 - 8 phút đi bộ đến khu sầm uất nhất của thành phố cổ. Vì cách nhau một con phố nên ban đêm rất yên tĩnh và bạn có thể có một giấc ngủ ngon. Dịch vụ của khách sạn rất tốt và chu đáo nên là nơi lựa chọn hàng đầu của mọi người khi đi du lịch.

We had such a delightful experience at this homestay that we chose to optimise our stay the next morning. Opened in 2023/24, the property is impressively well-maintained. Guests were treated to complimentary transportation to or from the train station, and a gift was presented during the stay. Every staff member—from the front desk to the versatile breakfast cook to the driver—was exceptionally friendly and courteous. We were particularly touched by Mr Chen, who generously offered his free time for a complimentary tour of the ancient town, his hometown, prior to his afternoon shift. He also extended his photography service during the two-hour-long tour. We couldn’t be more grateful for his kindness and hospitality as he declined our tip. The homestay operator is fortunate to have such a dedicated and welcoming team member. Areas for improvement: (a) Install an iron in the laundry area to enhance guest convenience. (b) Place cleanliness reminder labels in the breakfast area to encourage guests to use new/clean tableware for second helpings. (c) Label food items, especially local specialties like vermicelli.

The service here is the best I’ve ever experienced. Every single staff member from the front desk lady, to the night shift guy, to the driver, all went above and beyond to be warm and welcoming and made our stay super memorable. We ran into some bug issues due to the windows being left open after dark but they immediately moved us to another room and were extremely apologetic. And when the driver took us to the train station at the end of our stay, he found out we didn’t have breakfast, so he made a surprise pit stop and got us some food when we didn’t ask for it 🥺 he said “you can’t go without breakfast”. Didn’t take any pics of the room since I don’t usually post reviews but the rooms were super nice and clean too 🙂 The location was great in that it’s at the beginning of the scenic area so you can just walk on one side all the way down and back up on the other side and explore everything. Posted some pics of the scenery right outside.

Big modern apartment with smart systems. Very kind staff. Location perfect. Right at the Maglev train elevator. We regret that didn’t try this train because lack of time. Town itself is very beautiful especially at night, a lot of live music and lively atmosphere. 7 km out of town is Giant panda park, wide and not crowded. Pandas are funny and park is recommended.

Everything was good here, closet to Maglav, no annoying sounds disturbing all the night, polite and perfectly service

This hotel exceeded our expectations! We really enjoyed our stay here. The room was spacious, quiet and comfy with nice view of the town. The impeccable and responsive service is unmatchable! The breakfast was adequate and the home cooked noodles were delicious. We would stay here again next time.