Farnham

房間裏有空調，空調在英國酒店裡不是標配哦，衞生還不錯，旁邊有牛排店

Had a lovely stay, bed was comfortable and room was clean on arrival, would definitely come again. Also, Tegan the receptionist was brilliant!

It was a decent night's stay but I would say it is a generous four star review. The main thing was the rooms were clean and spacious and the bed was good as well. The basics are taken care of so a 3 star would have been too harsh as it gives you what you need. Also the bathroom was clean and fine. There are elements of wear and tear clear throughout but those things don't bother me as much but may bother others. The service is hit and miss and needs a bit more attentiveness. The check-in process was not smooth and as a result we were put in a room not allocated to us and for single occupancy when we were double occupancy. We were told we would have extra towels brought up to us and this didn't happen so these little things we had to chase. There is no iron in the room so when I asked for that it was provided straight away. I think because of all the issues at reception, we weren't told where breakfast was etc. so the process was smooth at all. There is no phone in the room to call down to reception so if you need anything you have to make your way down. Due to the mix up of the rooms, we were initially told we had to pay for another breakfast but luckily the staff member understood. We booked for the continental breakfast and wasn't great but there is enough there and you can get by. The arrangment is a little strange and not so intuitive of where everything is. It does get explained but it's a little strange how things are placed. Other than that the room has lots of space and comfortable. Overall, if you are staying for a short stay in Farnham, it will do the job.