Các đánh giá Falkirk East

中途路過住了一晚，服務熱情，房間乾淨整潔，早餐是單點的蘇格蘭全早很地道。距離小鎮的超市不算遠，環境很安靜。

Clean, basic room with comfy beds. They set up a pack n play for our toddler which was great. There was no wifi unfortunately (only in the lobby) or else we would have stayed longer. No mini-fridge either. Great for a short-term stay overall. No complaints other than no wifi.

restaurant shut again no draft beer stay away from this place. stayed for 4 nights told on the first day lines being cleaned so no draft beer this continued for the whole stay also restaurant shut on thursday night for some reason this is not the first time i have stayed at this hotel and similar problems last time

Clean, comfortable and basic room. Shame about the reception staff... no welcome on arrival not even hello, just an ask to wait for computer to come on. Curtain rail and curtain on my room came down when I closed them... went to reception to ask for help fixing. Very cold and uncaring response again with ask to wait for colleague to come in and then no show. Ended up balancing curtain on fixing myself. Shame. Bizzare set up with meals too. Didn't even try... went to garden centre next door instead. Wouldn't stay again.

Travelled for a few days in Scotland. Room was ok if a bit tired. All went downhill when we went for some food in the adjacent pub. Menu was limited to about 6 meals, none that we liked so got a taxi into Falkirk to eat. Second day we ate out on the way back to the hotel and went to the pub for a few drinks. Limited draught beers/lagers on offer. Card only payment. Watched people getting turned away as staff said there was only one chef on and couldn’t cope with too many customers!! Dreadful customer service as some guests had paid for a meal deal. Breakfast was OK so beware if you’re thinking of booking this hole and plan on using the pub next door

The room is fine just big standard premier inn room, nothing special and does the job. However the food … I been here numerous times food was always nice and always enjoyed the meal deal and the thought of a steak. Last time visited kitchen was closed with out warning and again on this trip on the Sunday. Went for meal after work was 10mins before being greeted , then was a mess as apparently I didn’t have a meal deal. Finally sat down and was that cold I had to sit with a coat on. I don’t know what has happened to the menu but limited choices and I have microwave meal that have tasted better. Prober gone down hill.

Terrible paid for the meal deal then told I hadn't booked a time so sat at the end of the bar for 2 hours and I was told it was going to be 30 minutes god knows about the breakfast all premier inns seem to be the same now awful food and staff I've got to reconsider my hotel choices

Right after landing in Scotland, it was a pleasure to stay at Premier Inn East Falkirk. Nice dinner served by a friendly staff member who advised us on good places to visit. And, of course, a great breakfast. A good start with (well-anticipated) mingling with the Scots.

The worst Premier we’ve stayed in - disgusting! Mould and dust in rooms. Temperature can’t be adjusted like a sauna and staff gave us 3 fans, window open and made no difference. Staff unpredictable don’t show up to cook breakfast, had to go out and find somewhere to get breakfast although pre-paid at hotel. Would not recommend this premier at all.

Ok so I feel a little bad in that the room was good, reasonable price and beef comfy. Staff at hotel were nice. .. chefs couldn't be bothered to turn up for breakfast service so no breakfast which had been pre paid.. one young staff member left to take the brunt was polite and did her best.. but no breakfast you're expecting is a big failing

After reading some of the reviews I was bit apprehensive! No need!Booked a twin room for 2 nights with breakfast , it had double bed and single bed and it was all spotless. Both beds very comfortable. Weather was cold heating in room was easily controlled. Check in was swift and staff friendly. Breakfast was in pub next door. Again staff friendly and something for everyone to eat at breakfast also there wasn't lots of hot food left siting but small batches cooked fresh.. Sadly the pub is only open for guests of the hotel for their breakfasts and then for drinks only until approx 9pm. No other meals available but the hotel had made us aware of this before we travelled. Certianly would stay again if ever in the area

Our first impressions of the Inn were positive when we were welcomed by a very friendly, professional and cheerful person on reception called Charles. His attitude was indicative of that of all the staff that we encountered - what a friendly and welcoming bunch of people. Nothing was too much trouble and we were left with the impression that we only had to ask if we needed anything. We had a room at the rear of the hotel on the first floor. The window does open and we had plenty of fresh air if we wanted. The room was clean and comfortable and well appointed for the price that we were paying. We were told in our pre-arrival material that our room would not be serviced during our stay unless we asked. I am happy with that and when we asked for clean towels on the third morning, the staff went beyond that and gave the room full service; as I said above - just ask. It was disappointing to find out that the pub next door was closed but we were told before we arrived and were able to make alternative arrangements. Breakfast was excellent value. A full cooked breakfast with good quality products was available. If you wanted anything that was not on display - such as poached eggs - you only had to ask and the lovely staff would deliver for you. The continental breakfast choice was also very good. Overall excellent value for money. I understand that the pub next door has been closed for evening meals as part of Whitbread (I think) national strategy. A great pity that they have felt the need to do that because these Inns really benefit from the full package. The inability to take an evening meal at the next door pub detracts from the overall experience.

Room was very damp smelling and warm thro night even with windows open fan provided but not much better

Stayed just one night for a work trip. Arrived to find adjoining restaurant closed and being given a list of local places to eat or told to order from just eat! Not ideal after a long drive in a hotel room with no crockery/cutlery it was seemingly going to be a takeaway. Luckily I drive so could go out but if you don’t you’re going to be limited. As most have commented temp in the room cannot be altered and it is hot, even with a fan in the room! Bathroom smelt mouldy. Breakfast was poor, overheated under warmers so I won’t bother with this next time either. Have a feeling this premier inn will be closing down sooner Staff on reception were polite however desk was unmanned upon leaving.