Tài Khoản Khách
ngày 2 tháng 5 năm 2022
Check in and our room were fine. The biggest problems were at the bar and restaurant. At the poolside bar, they never came back asking for refills. Had a hard time getting bar tenders' attention. When we finally asked for refills after waiting for 20 minutes, they gave us bills to be signed before serving us drinks. When they asked us to sign the bill, we said we wouldn't unless they give us the drinks we ordered. This went on for three refills. We finally got fed up and left for the restaurant. We did not have a reservation (just two people) and they simply said "no seating without a reservation". The front desk never suggested it nor the restaurant staff checking to see any openings at different time slot. This was our last night of our vacation and we were looking forward to a nice final dinner and drinks. But instead, we had to leave with a bitter taste in our mouth. Very disappointed.
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