Leonardo Hotel Exeter

I loved it here. Room was neat and well maintained. The golden bamboo air freshener on entrance was wonderful. Only thing I didn’t like was that there was no fridge in my room.

While the hotel and location was great, the staff at reception did not agree for late checkout even though it was requested much in advance at the time of booking. The reason was because the room was to be occupied by an international student after a long flight and subsequent weary travel from Heathrow reaching the hotel only after 9.30 pm We had called the hotel in advance and were told that it won't be an issue but the reception person was very adamant during check in Very disappointed that they didn't accommodate the request and said late checkout will be charged at 20 gbp per hour post 11 am :(

Great clean hotel, close to the town centre. Staff were all fab, really helpful and welcoming.