Comfort Inn Evanston I-80

off behind bar off road, the swimming pool was very cold all the residents at hotel put foot in and said non way why is it so freezing... the pillows were small buimps not comfortable then the breakfast we verly missed the didnt inform us of the time it would be running so all was cleaned up. tried to ask for milk for the cereal the still had and the lady running front desk monday morning was way to rude .. said what are you looking for . and no not serving anything.. then i mentioned on check out that pool was so cold she said sasrcasticly ...... Rude attitude to us that we have a one setting it is set for . so i replied ?????? freezinf degrees??? she snarkly was more rude back i gave up when she rude acted out saying so have a nice day . Horriaiable customer service .....fire her she was rude on phone and others in the foyer.