Tài Khoản Khách
ngày 5 tháng 9 năm 2024
First of all, there is a HUGE difference between the photos posted and the actual rooms (my room did not look anything like the ones in the pictures). Inside the room: he furniture was skimpy and old, the bathroom hasn't been refurbished for ages and there were almost no amenities (just a solid soap + a small bottle of some sort of syrup which did not clean anything). The closets were full of dust and mites. Outside of the room: the carpets were absolutely filthy. The outside patio is only being used for the pictures posted on the website. The metal tables thereof are left dirty and are never used for serving breakfast (breakfast is served inside, in a closed room). Breakfast: only industrial, low quality products. The worst coffee I have ever tasted. Swimming pool: it is much too small for the number of people present. The whole village is using it (it is understandable, given the hot summer weather, but unfair for the paying customers of the hotel). I did not get to use it at all, I gave priority to the village kids who were enjoying it. Location: the hotel is in the middle of nowhere. There is one castle to visit (if you find it open) and that's about it. No activities, no attractions, no culture, no shops. Staff: only one person at the reception spoke other languages than Portuguese (and she was not present all the time). It is complicated (impossible) for foreign clients to ask for anything. Conclusion: the quality/price ratio is one of the worst I have ever experienced. I understand that it is a rural structure and it's complicated to manage it properly, but in that case the (unrealistic) price should reflect this. The place needs a serious make-over in order to be brought closer to the (completely fake) image projected on its website.
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