J-and-C_The_Midlands
ngày 26 tháng 10 năm 2024
24th October 2024. Just returned from 2 weeks at Eriyadu where we had a fantastic break, and as many reviews have already mentioned the rooms are a little tired, the restaurant is OK although the food could be warmer and can be a bit repetitive, the entertainment is fairly basic, often it’s the staff singing, hosting the quiz, or conducting the karaoke. The Euro Dive Centre is a must, I did a couple of their trips with Esta who has a marvellous knowledge of marine life due her being a Marine Biologist, and the house reef which is absolutely stunning. A special mention for a couple of the staff who we encountered, Abil who cleaned our room, lovely guy with a great attitude, in the restaurant Nuzufy, Opo, Uimesh, and Ijlal, all looked after us amazingly. Now the reason why we didn’t give a 5* rating, there is some building work in a couple of locations taking place on the island, all day the noise was very loud as they seemed to be using a concrete breaker to remove the existing floor, this came a head when after returning to our room at about 8:45 pm to find the work in the beach front villa next to ours was still going on. I called reception to enquire as when the noise was going to stop, unfortunately the noise in our room was so loud reception rang off as they couldn’t hear me speaking over the noise. One more attempt to speak to reception failed, thus resulted in me having to go to reception. I asked what time this noise was going on till, they were unsure, I asked to speak to the manager, he wasn’t available, I waited a few minutes and reception informed me the manager had been contacted and was looking into it. As I was returning to the room I came across 2 members of staff a short distance from our room, one was discussing something on his phone, as I approached he wander off towards the building work, I did ask if they were managers, which they were, the other one explained that they were speaking to the overall resort manager and the work would be stopped, it did at about 9:40 pm. The following morning the Resort Manager did come to speak to us and was very sincere in his apology and offered for us to change rooms, which declined as the room we had without doubt had possibly the best views around the island. He also said that the working that late had not been authorised, and assured us that all building work would now only take place during “the agreed times of 08:00 ~ 18:00”, this was a bit of a suprise to find out the was an agreement in place for the work to be taking place at all. We contacted Blue Bay Travel who we had booked with asking why we weren’t made aware before we booked of the agreement that work would be taking place during our stay, after a couple of further emails to & from Blue Bay they informed us they were unaware of the work taking place, but would get back to us as & when with an update, that was 7 days ago, still no update. As promised the work was finished most days by 18:00 or shortly afterwards, although it
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