Daxander
ngày 4 tháng 6 năm 2024
When we got there the lady at the front desk could not figure out how to check me in. She was completely unprofessional, did not seem to want to help and seemed bothered to help when I requested she check us in later so we could go to bed. She ignored the request to key us in and spent another 30 minutes trying to get the computer to work. It felt really rude and not customer focused at all.
The next morning we went to get breakfast and they said they stopped serving at 9am which no one had told us so we paid for breakfast with the reservation and got nothing. 9am to stop breakfast is ridiculous, at least 10am would be better.
The shades in the rooms would not close so it was really bright all night and into the morning.
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