Sheraton Erie Bayfront Hotel

Great front desk service!!! Great view! And great facilities!

too noisy in the 3nd floor. I can hear someone talking (maybe hotel staffs) easily.

Very nice hotel with a nice hottub but a smallish pool. The on site restaurant and atnosphere were top notch. The setting was great, right on the lake but a bit far from Presque Isle. Overall, this hotel comes highly recommeded.

酒店很不錯，，，，

All was good til evening. The spotlight outside our window shone onto half of our ceiling prompting up to close the blind (taking away from our Lake view). The a.c. worked well but made distracting loud sounds (sometimes). Remember,, we were there for a week, The toilet emitted strange smells even though it appeared clean. No microwave. Having paid $1000.00 for our stay, I expected better !!!

Excellently designed room overlooking bay. Top quality bedding including pillows et al. Wish I could have packed that bed in my suitcase to take home. Great quality. Excellent service and staff. Safe and clean.

It took us over an hour to get into our room because our reservation was messed up and then they double charge me because they didn’t have the correct information from my booking with you. Today I have not received my credit and they charge me $20 for parking which they did not make me aware of.

We stayed at the Sheraton to break up a long trip- but I was also curious what the area was like so thought we would use this as an opportunity to scope out Erie to see if we would want to return for a longer stay. The hotel was exceptional. We have had so many terrible hotel stays due to filthy conditions and this was a breath of fresh air. The room was spotless down to the baseboards. Carpet clean- no dust anywhere. Bathroom as comfortable as being home. The check in area was lovely. Everything was clean- and it was WELL STAFFED! People working everywhere- which is really unlikely to see in hotels these days. We ate at the restaurant on the main floor which was excellent. It was even family friendly despite its luxurious feel. Service was great- food was delicious. We had our 3 kids including a baby and they all enjoyed the food. Kids wanted to swim - the pool was small and only 3ft4in deep but it was lovely. Super clean- they had so much fun playing there. This is what I expect from a hotel. We had a bay view which was very pretty- there was a black out pull shade as well to allow for comfortable sleep. Everything was great.. We plan to return in the summer to check out the beach and other attractions. My only critique is that the towels at the pool are laughably small. They were more like hand towels.

Put in the newly remodeled section room 231. The walls vibrated all day and night with the air conditioning condenser. I actually thought we were next to laundry with the noise and constant vibrating wall. This room was tiny, half shower, poor lighting, no garage bags, pillows ******, no nightstand on one side of bed. One chair. Room service is advertised in room and online and was reserved and paid for and nothing was received. Guest service didn’t know room service was no longer offered by new onsite restaurant. Given a voucher make up for it. Really defeats the ROOM SERVICE advertising. By the time it got figured out, breakfast was done and that was the only voucher provided. No complimentary coffee or water in the lobby. In room coffee is terrible. Highway robbery for a 2 night crappy stay.