City Comfort Inn (Enshi Shizhou Avenue)

This is the 1st hotel i stayed, when i arrived in China. I had a pleasant experience overall. The 24-hour front desk was a lifesaver for my late check-in at 12:30 am, and the staff were welcoming despite the odd hour. The room was clean and cozy, with a queen bed spacious enough to comfortably accommodate my family of three. The room was quiet providing a peaceful escape from the hustle and bustle of the city. Although the staff didn’t speak English, they went above and beyond to assist us using a translator app. They were incredibly helpful in setting up the Wi-Fi, explaining food options, and ensuring the room heater was functioning properly—this made our stay much easier and more enjoyable. Their breakfast was basic but with lotsa options and delish. We love the mantao. And they lemonade tea qas so soothing. Oh and they welcome drink at front desk was good too. Another bonus was the hotel's convenient location. Right in front of the building, there were several small convenience stores stocked with drinks and snacks, perfect for quick necessities. And easy excess to taxi. Overall, this hotel provided a great balance of comfort, convenience, and exceptional service, even with the language barrier. I’d happily recommend it to other travelers visiting Enshi.

Very nice

住的最糟心的酒店，入住6天，前3天，事情不斷。除了房間大點的優勢，其他就呵呵了！ 第一天入住攜程預訂時有免費升級房間，到了酒店前台辦理入住，就變成沒有了，並且告知前台服務人員，在攜程辦理的時候有房間升級服務，但前台全程不理，最後懶得理前台人員，最後聯繫攜程客服，最後換了房間。然後詢問前台，我辦理入住，有自助餐水的，哈哈哈，最搞笑的來了，所謂的自助茶水就是大堂的這壺水（看圖片就知曉了） 第二天回到酒店，房卡刷不了，回前台問，告知是因為停電了，幫忙又開了卡 第三天早上吃早餐，居然發現阿姨在廚房徒手用手在翻炒麪😂擺型（連一次性手套都沒戴）又端到外面給住客吃。而且這廚房開放式，隨便啥人都能進進出出。這食品安全堪憂。 到了晚上回酒店，居然又又又不能刷房卡了，回前台，告知沒開後面的房間天數。找了所謂的“值班經理”反饋碰到的事，值班經理給了理由也非常呵呵，説阿姨每天凌晨1點給大家弄餐食，很辛苦的（辛苦就不管食品安全？不管住客的健康？）給房卡不刷的問題告知是因為鎖老化了，後續會替換。那請問第一第二天鎖沒老化的，到第三天問你值班經理了，就老化了？給的理由能再敷衍點嘛？到最後離店，所謂值班經理也沒給到合理的解釋，也沒一句道歉的話！最後還是攜程客服給我電話，告知會處理酒店的不作為，對這幾天的不愉快，進行了道歉。所以給後面想入住酒店的住客一個提醒吧，反正以後我是不會住了。180一晚，恩施同級別的快捷酒店比比皆是，何必來受罪！

房間很大，打掃得也很乾凈，看起來很温馨。酒店位置在市中心，交通很方便。服務人員態度也很好，酒店還提供早餐，種類豐富，味道也不錯。總體來説超出預期，下次來還會選擇這家酒店！

酒店設施都很新，房間乾淨，離清江很近，離機場衹有幾站公交，去火車站坐公交半個小時₍˄·͈༝·͈˄*₎◞ ̑̑

酒店一如既往保持城市快捷酒店的特色，無論衞生、環境、服務態度都非常不錯，房間也很大，門口還可以停車。