Tài Khoản Khách
ngày 23 tháng 11 năm 2024
Stayed at the old hall due to the fantastic feedback on here when coming down to the Christmas fayre Staff were lovely and friendly (though we did struggle to find them on the first night when waiting to eat in the orangery) but the gentleman on apologised and was very friendly and informative about the hotel and family. Office staff were helpful and approachable and tried to assist as our room had no consistent cold water, but at least it was hot which would have been worse if we had no hot water. Downside is that there is no restaurant open every night and you can get platters but after eating at other locations these are over priced for what you get, we even had 2 main courses in Ely at a similar establishment and they were cheaper then the platters. Do remember you are in a country house so the noise will travel and you will hear guests coming and going and if you have someone above who is noisy then you will be woken up when they get up. Unfortunately it was too cold to explore the grounds but they looked exceptional and very well kept Thank you to Michelle who served breakfast as she was very professional, friendly and helpful and even saved the day as I had forgotten to pack my charger and we were here for 2 nights but she found one and lent me it for the time I was there. Rooms are clean, comfortable beds and large in size and very good price for the quality of room you get and the way they are kept is a credit to the staff Lovely country house and fantastic approach to the house which was so well kept and stunning. If we had cold water and there was a restaurant orbetter price bar options then I would have rated this as exceptional
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