Motel 6 Elmsford, NY - White Plains

I booked a queen bed smoking room and I was assigned to room 84. Upon entering my friend and I inspected the room as usual. There were a ton of burn marks with the top sheet, the blanket and the sheet on the bed as well as stains. The hot water in the bathroom was not running meaning The water will come out only the cold water worked. Furthermore, there was no drain stopper plug on the back of the sink. I went down to the front desk clerk and asked for a new room and told him the problems. The first thing the man said was “ But the room is clean, right“ I was a bit taken back by that comment as it’s not about if the room is clean, it’s the fact that there’s burn holes and stains all over the bed that I’m supposed to lay in. Secondly, there should be hot water running and working at the hotel per code. He then proceeded to give me a new room, which was room 76 a non-smoking room. This room had hot water and met my needs however, again there were still burn holes on the blankets. If this is a non-smoking room, there should be no blankets with burn holes in them on the beds. This insinuates that smoking room blankets are washed and then put on non-smoking room beds. There’s still will be some residual of secondhand smoke. Otherwise, my day was good.

Always a pleasure staying at the motel six of Elmsford. Property management is very friendly and very accommodating. I truly appreciate her.

WANT REFUND In short, we walked out after 1 hour there, if that long. The room was dark and dingy. The bed spreads were dirty, the cable TV did not work. No refrigerator. Bathroom ceiling tiles were leaking and roaches on one of the beds. Please process full refund of $309.52 asap.

The room is dirty, smelly, damp. No refrigerator amd microwave i sode room. Bathroom no water and shower Tap not working properly and water coming non stop from bathtab. Room bed was so dirty and not clean. Only they have 1 small towel in the room. I feel very disappointed for this motel 6 for stay even theough pay more then $110. As price room.is not enough service. Need my money retuen. We called from my phone to reception for asking send somebody for fixing bath tab and me perso ally have to go for asking for extra towel because room telephone also not works. I need my money back.

This property was in a great location ! Other than that don’t do it it’s extremely dirty out dated molded roof doors didn’t lock once shut tub was so dirty idk just cheap looks nothing like pictures

I wanted to pay extra to stay more time after 11:00am but personal says is not allowed