Hotel O Daylight Inn Elkhart I-90, IN

Awful!! I had a prepaid reservation for 2 nights and arrived at 10:20 pm. Whereupon the very nasty lady at the desk said she closed her books at 10 and could not check me in. My reservation showed check-in until 11. Even though I was pre-paid and Supposedly Elkhart was full, she had no mercy… just a very bad attitude. I remained calm although very frustrated. It was a very unsettling situation for me. This motel/hotel should not be part of the hospitality industry. There is more… but I will stop here.

They allow you to make a booking after 11pm but won't check you in because their check end time ends at 11pm. They know they're doing this and continue their deceptive business practices. Time to call the FTC to be a whistle blower. Not good for them.

This motel is filthy. The smell is awful. Nobody in office at night. Lots of cars coming and going all night from 2 rooms. Beds were awfully lumpy and old. Sheets smelled like mold. Walls had food and ? all over them. I ended up sleeping in my vehicle.

It was cheap price and that’s what you got. I only needed to be in Elkhart for 1 day, thankfully. It was clean, poor lighting in room. The price was worth staying there. Checked in, went to dinner, went to bed immediately, got up at 5 AM and left. Price was great for just sleeping.

I didn’t stay here I checked in and as soon as I walked in the room the smell was horrible and the tv didn’t work. After examining the bed covers I decided to leave so I didn’t have to deal with the consequences of whatever else may be staying in that room.

Not even close to the presentation on **********. floor dirty and not sweaped, bed bugs, dirty bed linnens (looked like blood stains), bathtub damaged and poorly repaired. Nothing good to say about to shoddy condition of the room.

Entire place in disrepair. Extra charges at motel. "Security deposit" unreturned. Roaches. OMG the roaches. Now I have to spend even more money to make sure roaches don't travel with me. And the beds smelled like urine. On top of that had random people banging on door at all hours. Left before booked stay was over and checked out with clerk but obviously not getting any refund or deposit back. Heat/ac didn't work properly, plug had to be jiggled and half out of socket.

The attendant at the counter in the evening was very helpful and friendly. A

I appreciated the cleanliness of the room and linens. However, at check-in, we were required to pay a $100 cash security deposit, which we were assured would be given back to us when staff returned the next morning at 9 am. (This was a complete surprise, as it had not been stated in the information on the property.) When we attempted to retrieve it at 9, the staff person told us that the money was in the safe and only the owner had a key to the safe. They thought he would be in at 11 am, but weren't even sure about that. We had to wait until after 11 to get our cash back and were delayed more than 2 hours from the time we had wanted to leave. Even then, the owner didn't come directly to the office to help the customers who were waiting for him. I had to find him wandering on the second floor outside and beg him to come directly to the office so that we could leave. Also, the staff was not trained and didn't know how to deal with a reservation that had gone through *******, or how to get the money from *******. And finally, there were many broken things in the room, including a toilet that kept rocking, and was not firmly attached to the floor.