Lori S
ngày 26 tháng 9 năm 2023
I am a regular customer of this hotel. I stay at least once a quarter. But no more. As an elite points member I expect to be upgraded, there were none. OK, but then not to be put on a room overlooking the parking lot - noisy. However, most importantly, the room was dirty, so dirty that I took a washcloth to the floor by the door - yes, hands and knees wiping the floor - and took it to the front desk to show the dirt, and pieces of something that were on the floor and in the corner. I have a contract here for the next 2 years but will do everything I can to find another hotel not in the Marriot chain.
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