Casey Rae
24 tháng ba, 2024
The room we got first was dirty, towels on the floor in the bathroom and by the window, trash on the floor and the bed lining were not changed, the second room was much better, bed was hard. Booked the room with *******, paid for reservation protection and money was lost. Hotel didn’t have any record of payment, ******* showed I paid half. ******* doesn’t take payments but they he hotel does. I paid on the ******* website not through the hotel, had to cancel one night paid for one, comped free parking for the trouble so I canceled the second day and left. We drove 8 1/2 hours just to turn around and leave. We were on a budget and I wasn’t paying another half for 2 nights. Only one of the employees at the hotel was nice and I don’t know his name.
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