Các đánh giá INNSiDE by Melia Barcelona Aeropuerto

Phản Hồi Từ Khách Sạn: Dear Guest, Thank you very much for this kind review of your recent stay.We're thrilled to hear that you found our location so convenient! Being just 2 km from the airport and having a free shuttle service makes it easy for our guests to catch their flights without a hitch.It's fantastic to know you enjoyed the check-in and check-out process, along with our wonderful staff. They truly go above and beyond to ensure your stay is delightful.We look forward to seeing you again soon.Best regards,Hotel Manager

Phản Hồi Từ Khách Sạn: Dear Matthias, Thank you very much for this kind review of your recent stay.It's music to our ears to hear that your stay with us was a practical symphony of convenience and comfort, especially for those early departures! We're delighted that you found our rooms well-equipped and comfortable, embodying our commitment to thoughtful touches to the everyday essentials, delicately designed rooms so you can make the most out of your stay. While we're tickled that you enjoyed the room, we hope next time you'll have a chance to join us for breakfast—our international buffet is quite the spread and could be the perfect overture for your travels. Remember, a well-rested traveler is a happy traveler, and we're here to ensure your journey begins on a high note!We look forward to seeing you again soon.Best regards,Laura López, Voice of Customer Coordinator

Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for this great review.We're delighted to hear you found our location convenient for transit passengers and that our complimentary shuttle bus service added to your ease of travel. It's also heartening to know our staff's friendliness made a positive impact on your stay. We look forward to welcoming you back soon. Kind regards,Hotel Manager

Phản Hồi Từ Khách Sạn: Dear Erden, Thank you for taking the time to share your review.We're delighted that you enjoyed your stay at our hotel. Our free airport shuttle service is indeed a convenient amenity for our guests. We're glad you appreciated the complimentary drinks in your room, which is part of our commitment to guest comfort.Regarding the restaurant prices, we strive to offer high-quality dining options that reflect the value of our culinary offerings. However, we understand that pricing can be a sensitive issue and we continuously review our rates to ensure they remain competitive.We hope we will have the opportunity to see you again in the future. Best regards,Hotel Manager

Phản Hồi Từ Khách Sạn: Dear Guest, Thank you very much for this kind review of your recent stay.It's delightful to hear that you found the proximity to the airport convenient for your travels. We're also glad that the breakfast offerings were to your satisfaction, providing a good start to your day. Cleanliness is a priority for us, and we are pleased that the state of the rooms met your expectations.We look forward to seeing you again soon.Best regards,Hotel Manager

Phản Hồi Từ Khách Sạn: Dear Guest, Thank you very much for this kind review of your recent stay.We are glad that you had a pleasant stay with us and appreciated our convenient location. We look forward to seeing you again soon.Best regards,Hotel Manager

Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for taking the time to review your stay.We regret to hear about the difficulties you faced with the cancellation process and understand that unexpected changes can arise, causing alterations in travel plans. Our team is dedicated to providing clear communication and solutions, ensuring a seamless experience for our guests, even when unforeseen circumstances occur. While our cancellation policy is designed to accommodate various scenarios, it also aims to maintain fairness and consistency for all our guests. We value the opportunity to serve every guest, including those with special requirements, and strive to understand and assist with individual needs whenever possible.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,Hotel Manager

Phản Hồi Từ Khách Sạn: Dear Peter,It was a pleasure to receive this kind review of your time with us.We're delighted to hear that you found our hotel well presented and our staff eager to assist. It's wonderful that the room met your expectations in terms of space, cleanliness, and quietness, reflecting our commitment to guest comfort. Additionally, we're glad that our restaurant provided a satisfactory dining experience with a reasonable price and a good selection of choices.We acknowledge your point regarding our location and appreciate that it might not be ideal for those wishing to spend time in the city before departure. However, our proximity to the airport and the complimentary 24-hour shuttle service aim to provide convenience for travelers like yourself.We look forward to welcoming you again.Best regards,Hotel Manager

Phản Hồi Từ Khách Sạn: Hi！感謝您選擇我們酒店並留下您的評價！我們很高興聽到您對我們免費機場接送巴士的好評，確實，從機場到酒店衹需10分鐘，方便快捷。同時，您提到的整潔環境也正是我們力求提供的——每一個細節都精心打造，讓您的逗留更加完美。對於您提到前台英語溝通不太流暢的問題，我們會持續培訓團隊，提升服務質量。至於酒店設施，您的肯定令我們倍感開心，我們的設計旨在為賓客提供新穎的體驗，讓每次停留都能留下美好記憶。再次感謝您的反饋，它對我們來説非常寶貴。請您放心，我們始終致力於提供舒適和高質量的服務。我們期待着您的下一次光臨，並期望能讓您的體驗更上一層樓。在這裏，不論是工作還是休閑，都能享受到超越家的舒適體驗。再次感謝您的光臨！期待您的下次到來！Laura L., Voice of Customer Coordinator

Phản Hồi Từ Khách Sạn: Hi！感謝您選擇我們酒店並留下您的評價！很高興聽到您對我們靠近機場的位置和豐富早餐的正面評價，我們的確努力為每位賓客提供舒適的住宿環境，讓您的每一次停留都充滿價值。不過，關於浴室花灑水量的問題，我們深感抱歉。雖然我們沒有特別提及水流大小的細節，但我們一直關注客房每一個細節的體驗，確保每位賓客的滿意度。我們會留意這個問題，並且尋找改善的可能。切記，探索是旅行的一部分，在下次訪問時，不妨多花些時間體驗我們的其他設施，如健身房或美食餐廳，也許還能給您留下更深刻的記憶。再次感謝您的光臨！期待您的下次到來！Laura L., Voice of Customer Coordinator

Phản Hồi Từ Khách Sạn: Hallo Manuel,danke für dein nettes Feedback zu unserem Hotel.Wir haben uns mega gefreut, dass Du deinen Aufenthalt bei uns aufgrund unserer netten Mitarbeiter und der generellen Sauberkeit unseres Hauses in guter Erinnerung behalten wirst.Deine Höchstbewertung teilen wir sehr gerne mit unserem ambitionierten Team und bedanken uns bei dieser Gelegenheit recht herzlich für deinen Besuch.Alles Gute für die Zukunft und hoffentlich besuchst du uns auch in der Zukunft wieder.Freundliche Grüße,Hotel Manager

Phản Hồi Từ Khách Sạn: Hi！感謝您選擇我們酒店並留下您的評價！非常感謝您對我們整體服務以及洗衣房的好評！為賓客們提供優質貼心的服務，是我們一向的工作宗旨和工作追求！同時我們也非常抱歉，因為衞生清潔上的疏忽，給您帶來了不便和困擾，在此我們深表歉意！我們非常重視酒店衞生問題，接下來我們會進一步加強培訓，細緻做好每一個服務環節來提高工作效率和服務質量，加強對清潔環節的優化！務求讓您入住時感受更為舒適整潔的環境，希望您的下一次光臨能收穫更滿意的體驗！再次感謝您的光臨！期待您的下次到來！Hotel Manager