Tài Khoản Khách
ngày 9 tháng 1 năm 2025
To resume the whole week we stayed here in just a sentence: don't come. Here are all the events that happend at our stay at the nest, el nido. Enjoy. 1. The entrance to the hotel from downtown is terrible, no roads at all. 2. The lobby is unpleasant and not welcome. Our first impression of the hotel: the day we arrived, we found fresh pee on the toilet and the room smelled moldy. We ask them to clean it, and they came with a smell spray???. We had to wait like an hour, and ask ourself for Disinfectant. To add more to the topic, the guy that came to clean, didn't know how to do it, so we had to teach him ourself. Extra points to our beautiful first night, the sockets didn't work, and we found geckos, plaster bagworms and a lot of ants in our room. The food was tasty, but it took an hour to be done. The second day, they changed our room, and even if it smelled better, the water pressure was really low, and the extractor in the bathroom didn't work so it was really humid. We told the staff about the water pressure, and the first guy at the front desk said they couldn't do anything about it. It was enough so we let it like that. We decided to go to have dinner in the downtown, but tbh it's not a nice place. We thought we could go to the beach there, but there were a lot of boats and the sea was dirty. The streets (if you can name them like that) are so dirty, broken, full of trash, noisy and full of motorcycles. A part of it was under construction. You can barely walk. We manage to find a nice restaurant but we all were overwhelmed atp. The third day we went to the tour A, it was really nice, and when we came back, they were burning trash right in front of the hotel. And we notice it was the same hotel the one doing it. we had to wait to let our Swimsuits drying outside, and in the bathroom, because In The room was no place for it. The forth day we planned to go to the cabañas beach, and that day the bathroom was so humid, our things were still wet, and the clothes that stayed outside, were full of bugs, so we couldn't take it anymore, So we complained AGAIN with another staff member called May (who is the only reason why this hotel can be saved ) and she told us she was going to send someone to fix the extractor. Perfect, we went to the beach, had an amazing day, and came back really late. As soon as we enter the room, we notice that the extractor was working, but they left all the dirt of the work on the toilet and the sink. Really tired, we asked them to clean it (it was already 8-9 pm) and again, they came with just the smell spray, so we had to ask for Clorox and were so mad and tired, we cleaned it ourself, but the general cleaning of the room was also terrible, they just made the beds, changed the towels and that's it, even when they were dirty too and we had to ask for new ones. The fifth day, we planned to go to the Lio Beach, and that day the water pressure was unexciting. So we complained AGAIN with the girl that was on the morni
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