KenDucs
ngày 18 tháng 10 năm 2024
We recently stayed here, and unfortunately, it was one of the worst hotel experiences I've had. While the price was low, the service reflected that. From the moment we arrived, we were struck by a musty smell throughout the building that felt more like an old, moldy structure than a welcoming inn or hotel.
The room itself was a disappointment. The bed and towels had noticeable stains, leading me to question whether they had been properly cleaned. One towel even had a stain that looked like blood or mud, which was quite off-putting. The bathroom was in terrible condition, with faucets and showerheads covered in rust and mold.
Security was lacking, and I found it concerning that there were no guards on site. If your room was on a higher floor, you were left to lug your own luggage up the stairs, as there's no elevator. It was frustrating, especially if you had heavy bags, and I felt bad for the few staff members who were often overwhelmed.
The location is quite far from the beach, making it inconvenient if you're planning tours in El Nido. To make matters worse, during our stay, there was a power outage and the hotel had no generator. The staff didn't offer any apologies or assistance, which added to our disappointment.
Overall, I cannot recommend this Inn. The lack of cleanliness, poor service, and inadequate facilities made for a regrettable experience. I won't be returning, and I urge others to consider different accommodations in Palawan.
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