Holiday Inn Express & Suites El Dorado

The property was fine, just needed a nice place to sleep along our journey.

The facility was top notch. Our room was A . Very clean and spacious. If we make the trip again will definitely stay there..

There was a pool without water. They offer us a pool and it didn't have any water.

Booked due to location and pool access. Very hot at this time of year. Pool pump broke. Unable to cancel reservation because it was too late.

Please read this! As far as the hotel itself. It was very nice and clean. When I first arrived the young lady at the front desk that evening was nowhere to be found for almost 15 minutes. I had to call the front desk from my cell phone to get her to come up to the front. The room I filled out for online was not the same room either. It was suppose to be a suite but it was not. The people at the front desk are not very knowledgeable either with some of the questions I had. Just something management needs to work on. Would I stay here again. If they would compensate me for my last stay and give me a free night maybe.

Okay… wouldn’t stay again Hotel was okay…. Took longer than normal to get checked in. They advertised an indoor pool but it was empty with no water and looked to be used as a storage area. The breakfast buffet was ehh, food tasted a day or two old. The bathrooms were half cleaned with hair on the toilet and dirt under the bathroom vanity area. All in all a 3 Star!