Chalten Suites Hotel

Не понравилось. Ощущение, что переплатила и отель того не стоит. Номера старые, хоть и видно, что в прошлом отель был хороший- много дерева. Персонал очень хороший, все рассказали, сориентировали, заказали трансфер на треккинг К Рио Электрико. Еда не понравилась. За эти деньги можно было фрукты поставить на стол, а не фруктовый салат из обрезков, пустивших сок.

Chalten Suites is a nice hotel, but not enough to justify a rate of 320usd per night. Located right on the main street, it has comfortable rooms (though not very big and feeling a bit empty in terms of decor). Staff is wonderful and very helpful. However: - Rooms are awfully hot, we tried to open the window at night but the wind can be loud, so you either sweat or live with the noise. Apparently the room thermostat does nothing - Cleaning of the room should be improved. They made our bed and replace towels, but they never replaced the used cups we used for tea so we always had to wash them ourselves. They also never leave you with more than one roll of the thinnest toilet paper, which is annoying. - Breakfast could use a bit more variety. Also, I ordered 3 times a cappuccino and they only got it right once. Other times it was just a terrible blend of coffee and milk without any foam. You also always have to confirm the evening before what time you want to have breakfast, which sometimes can be bothersome. - Laundry is a joke. It was returned to us fast, which was nice, but the state of it was unacceptable. Some socks had soil stains which had not been removed at all and worse of all, the other items such as t-shirts had not been folded but instead literally stored as a crumpled, wrinkled ball. I did not expect it to be ironed but a decent folding is the bare minimum! - Internet is shaky but I guess it’s a town problem rather than hotel, just be aware of it. Honestly, had the rate been around 200 or so, I I would have happily given 4-5 stars. But if you charge this much, you need to ensure your services are top notch!

Chalten Suites in the centre of El Chalten is more of an upmarket hotel more for people seeking comfort than just a place to throw a sleeping bag onto the floor. The rooms are quaint and spacious enough and the bathroom is fine. Water pressure in the shower is satisfactory. The bed is comfortable and the heating works as it should in such a cold place. The included breakfasts were excellent, especially to charge your body up for a long hike. The staff are extremely helpful and do go out of their way to try to ensure your stay goes well. They will organise shuttles to walks and offer advice for those unfamiliar with the local attractions. When the lovely receptionist mentions a shorter walk to Laguna Capri, ignore that and go with the longer walk option (see review on Chalten walks). There are only a few negatives for the hotel. Top of the list is the poor Wi-Fi, which is annoyingly unreliable. However, that could be a location problem for the whole town. That said, in all my weeks of travel throughout South America, this is the only place with bad Wi-Fi. Next is the cheap toilet paper, a silly thing really as it is so unnecessary. Especially when you have to use twice as much for the same job. Lastly, the restaurant in the hotel is limited. It has a nice ambience and good views but the menu is limited and lacking in national dishes. I paid $US200 per night and stayed 3 nights. For that fee, one would expect better internet. Overall, there aren’t many flash hotels in El Chalten and Chalten Suites does provide a necessary service for tourists rather than adventurers. As such, it is a very good option if travelling to this part of Patagonia. Check out my other reviews of places, hotels and experiences throughout South America.