HSM Son Veri

Verzorgd hotel vriendelijke mensen behulpzaam. Stevig en lekker ontbijt en de bij het avondeten was er altijd keuze tussen vis en vlees.

Nice, clean hotel with modern bedrooms. No fridge in the room, unless you pay for a superior room. Pool and sunbathing area downstairs are small, but ok if the hotel isn't busy. Pool is too small to swim in. Food is good quality and nice choice for breakfast and evening meal. This was my third time in this hotel and despite the few negative points, I would still recommend it.

I visited this Hotel with my daughter for a short break of 4 nights which we were really looking forward too. After reading the reviews we chose HSM Son Very as trip advisor score was 4.5. WHAT A HUGE MISTAKE !! Our room view was a brick wall. The sliding door to our balcony was broke and when locked could still open. We went to reception to ask if we could change rooms. The staff were VERY rude and said no and that the hotel was full and was told we should of paid for a sea view. The safety deposit cost was 18 euros for 4 nights with 3 euros returned at the end of the stay. Our deposit box worked for two days and then would not open ( it had our cash in) When we reported this to a lady on reception she was also Very rude and unhelpful and said she would get maintenance to sort it. There was no communication when this was done , and they took the key so we only had access to it for two days and no money was refunded or the deposit returned. The room was basic , no kettle and we were only given hand towels to use which were tiny. A lovely cleaner on our second day gave a bigger towel but after this only beds were made and room floor was not cleaned. The electric kept tripping in the room. The balcony light came on automatically and could not be switched off, this was on all night and was very bright shinning into our room as curtains would not fully close. Pools were freezing and dirty. I have never stayed in such an awful hotel and really cannot believe the 4.5 rating on trip advisor. The staff are extremely rude on the reception and very unhelpful. I have never given a bad review before but felt the issues warranted this. I00 per cent we would not recommend this hotel On a positive The area was busy with lots of bars and restaurants with friendly staff within a short walk down a hill and had a beautiful sandy beach.

3* from me at most Negatives: Food - cold and very limited especially dinner.. Reception staff rude and not helpful Rooms modern but not practical -glass door/walls for toilet and shower ( paper thin walls - so loud at night Both swimming pools very small ( more like size of jacuzzi) Positives: Location short drive to Palma and Airport Nice views from the rooftop (friendly staff in the bar)

Really beautiful rooms with a nice sea view, also a nice view of the sunset. Really good dinner option you always have an option to chose from. Generally a good hotel, only complaint would be the lift. Its like waiting for the bus especially around breakfast or dinner

Super friendly staff and great service. Tasty breakfasts and dinners. Rooms are clean, but a bit small. Sea is not so far and you can enjoy the sea view from the balcony. We absolutely like the view from the rooftop, especially sunsets. In general, we really enjoy staying!