Hampton Hotel by Greene King Inns

Albeit I have only given 4 stars, this is still a very friendly hotel full of character. The staff are extremely friendly and the food is excellent. I dropped a star because since we were last here there has been no improvement in maintenance nor money spent on improvements! The room we were in looked tired ( as it did two years ago when I last reviewed it!). Shower door almost impossible to open and close, shower head bracket hanging off, toilet roll holder hanging off, mould all over the ceiling and a very noisy extractor fan. Needs new beds!! The worst thing was no room cleaning service (at£168.50 per night!) Having said all that if you can see past those things , the people are the same as were there 2 years ago and they are still as friendly and helpful. Breakfast is superb! This is obviously a very popular and busy hotel and I can only imagine that they do not want to close any rooms for refurbishment because they are so busy! I think they will have to soon! Come on Greene King, splash some cash!

The service here is great especially if you love friendly staff who go above and beyond to help you enjoy your evening in their lovely hotel. As regulars we wouldn't go anywhere else.. We love it! The food is lovely.. Balmoral chicken the tastiest I've tasted. The manager is attentive and looks after her customers in a way they feel valued..

Short stay in Edinburgh, we didn't spend much time in the room but it was evident on arrival that the hotel (pub) and our room was in dire need of a refurb. Nobody greeted us its more of a pub with a few rooms upstairs, felt very neglected as a customer. The rooms decor was very outdated and needed a clean, on the second night I found lots of mould near the window (see photos I took) and a huge cobweb. Absolutely disgusting, the room wasn't clean when we arrived the bin had things inside and there was a used tissue in the shower. The pub needs a total refurb, money spent, new windows and a deep clean. Will never stay here again.

Great place to stay, very close to Murrayfield stadium . Easily accessible from town centre and airport by bus and tram. Super friendly staff who care about their customers having a good stay. Food menu is very nice and service top notch. will definitely go back.

Went here recently for Christmas lunch with some friends. I chose the Turkey for my main course. It was served with what looked , and tasted like, a "squashed" Yorkshire pudding - very chewy. The sprouts were too hard to cut. The potatoes were small and served with, what I think were chestnuts - also hard. Turkey should be served with proper Roast Potatoes. The slices of turkey were OK. The service was very slow. Had to ask when the dessert would be served.

Lovely clean, spacious rooms, comfy beds. Breakfast is tasty and they'll cater to individual taste (I.e.if you want your eggs poached or boiled etc). Ate in the restaurant also and the food was lovely and great value. The philly steak sandwich was AMAZING. Would definitely stay here again and its highly recommended. Staff are fab and so helpful.