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Warieaam
Phòng Premium Queen
Lưu trú vào thg 1, 2025
Du lịch cùng bạn bè
1 đánh giá
2.2/5
Đăng tải vào 5 thg 3, 2025
Well didn't had a very good experience. Reason being the below:
- because the hotel in the name of sustainability and environmental friendly ignores all your requests.
- we requested a room with twin bed which over call was confirmed and later when we were at the property we were denied stating that the rooms are all full
- we were told that there 200 customers always waiting for them to refill the room soo thats the reason they really cannot help us. And they signalled us if we want we can change the hotel but refund cannot be promised since the booking is not directly don't from them
- in washroom the towels were dirty water kept running in commode non stop.
- I paid another 200 euros upfront to help myself and the same issue was being seen there as well.
-- overall a very bad experience with staff available 24/7 just to come with fancy words to deny ur request in the name of that there waiting list is high and we can change the hotel without any refunds.
I will ensure that this complaint has been escalated to the highest point and will post the same on there website as well as google review as well.
Dịch
Người Dùng Ẩn Danh
Premium King
Lưu trú vào thg 1, 2025
Vợ chồng
1 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 20 thg 2, 2025
The location of the hotel was ideal to visit the sights we wanted too in the City. Room was clean and had everything we needed for the trip.
Dịch
izzyn
Phòng Premium Queen
Lưu trú vào thg 2, 2025
Vợ chồng
1 đánh giá
2.5/5
Đăng tải vào 17 thg 3, 2025
Towel was dirty and room service cleaner was rude.
Dịch
Tài Khoản Khách
Phòng Premium Queen
Lưu trú vào thg 3, 2025
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 5 thg 4, 2025
I had a fantastic experience staying at YOTEL Edinburgh! The location is perfect—right in the heart of the city, close to all the major attractions, restaurants, and public transport. The check-in process was smooth and quick, and the staff were incredibly friendly and helpful throughout my stay.
The room was clean, modern, and very well-designed with smart space-saving features. I especially loved the adjustable smart bed and the mood lighting—super cool and comfortable! The Wi-Fi was fast, and the TV had great entertainment options.
Dịch
Deejurn Chan
Phòng Premium Queen
Lưu trú vào thg 9, 2024
Một mình
2 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 11 thg 10, 2024
Clean and relatively sizable room. Free self-service coffee at the bar (although that was not mentioned prior to check in). Food wise, not much of a variety at the bar. Walking distance from Princes Street.
Dịch
Tài Khoản Khách
Phòng Premium Queen
Lưu trú vào thg 2, 2025
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 20 thg 3, 2025
Great three nights away, perfect location to city centre amenities.
Staff very helpful and friendly.
Would highly recommend
Dịch
Brian PY
Phòng Queen
Lưu trú vào thg 8, 2024
Vợ chồng
23 đánh giá
3.7/5
Đăng tải vào 15 thg 9, 2024
I stayed second time in Yotel Edinburgh during my trip in Scotland since I wanted to be Edinburg the first and last night when I returned to London.
Yotel is a nice hotel with location right in the downtown and good for me since I took bus in and out Edinburgh airport, but not perfect location if travelers take train.
Dịch
6/7
Người Dùng Ẩn Danh
Phòng Premium Queen
Lưu trú vào thg 11, 2024
Vợ chồng
1 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 27 thg 12, 2024
Excellent location!!!
Dịch
Tài Khoản Khách
Premium hai giường
Lưu trú vào thg 1, 2025
Du lịch cùng bạn bè
7 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 14 thg 2, 2025
Generally very good. Very convenient and easy-use machine to check in and out
Great bar and common area. Staff are very helpful even in the midnight.
The only problem is there is no place to heat the food up even we asked the staff to help
Dịch
Tài Khoản Khách
Phòng Premium Queen
Lưu trú vào thg 1, 2025
Du lịch cùng bạn bè
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 4 thg 2, 2025
The room was very nice, it was clean, spacious. The bathroom is also good. They gave amenties even extra with asking and with the price it was a great hotel. The guy on the reception was very friendly. I would always choose this hotel again.
Dịch
Stewart04
Premium King
Lưu trú vào thg 1, 2025
Một mình
6 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 7 thg 4, 2025
staff were so helpful when our room was double booked, gave us extras to make up for the hassle
Dịch
Tài Khoản Khách
Phòng Premium Queen
Lưu trú vào thg 12, 2024
Vợ chồng
2 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 15 thg 1, 2025
All other things are perfect except the air conditioner is not working well, a little bit cold in room, there’s no heater in room
Dịch
Su_M.S
Premium King
Lưu trú vào thg 12, 2024
Gia đình
13 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 15 thg 1, 2025
Clean room. Location is okay.
The bed I was given is not remote control functional. otherwise the room is nice.
No kettle, no toiletries, no snacks nor water provided.
Dịch
Người Dùng Ẩn Danh
Premium hai giường
Lưu trú vào thg 12, 2024
Du lịch cùng bạn bè
1 đánh giá
1.0/5
Đăng tải vào 6 thg 1, 2025
Terrible place to choose. They charged me even though I can’t travel there due to severe weather conditions.
Dịch
Alex Cheung HM
Phòng Queen
Lưu trú vào thg 5, 2024
Gia đình
2 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 1 thg 7, 2024
Situated in the Old Town area, it is just 15 minutes walking distance from the Edinburgh Waverley Station and there are lots of good restaurants and bars nearby. Rooms of the hotel are not that spacious (and some of them do not have a window so it is rather dark if you turn off everything) but is just right fit for everyone. The staff is very helpful and friendly too. Will definitely come again.