Kimpton Charlotte Square

Fantastic hotel and service.

Great location, friendly staff - lots of amenities and benefits.

I have travelled extensively and stayed in a plethora of hotels around the world and the Kimpton Edinburgh is by far one of the very worst hotels. Undoubtedly the most overpriced, disappointing hotel I have ever had the displeasure of visiting. One expects slightly more from a room @£560 a night than a dingy room with a very small window that hardly opens, a small double bed, backing onto a noisy alley. When opening the window the room quickly filled with exhaust fumes and cigarette smoke. The aircon kept turning the temperature up no matter how many times you turned it down, which in the current heat (19 July 2022 30°+) made it impossible to sleep. The bed was rock hard, the pillows... I have no words and the bed linen so scratchy my elbows and heels feel tender. I honestly have nothing good to say about this hotel, I can with certainty say I will never return! Do yourself a favour and stay away!

很不多的酒店，位置也很好，住的也舒服，房間設施也棒，早餐豐富可口，唯一的小插曲，攜程很妥善地解決了

前台check in，由於早上到的，本來以為還不能check in，沒想到給了房間，還挺好的。不過後麪發生的事情有點影響好評，給的房卡打不開，重新回到前台設定，弄好了回房間，門是打開了，結果不是我訂的房型。訂了大床和沙發床的房間，給了我一間只有大床房。於是又回到前台…前台説是攜程和他們酒店系統不一樣，所以他們無法確定我訂了有沙發床的房間。再給他們看確認信，説幫我找經理。讓我們現在的房間先用着。於是我們出去玩，準備晚點再回來。到了晚上，還是沒有房間，經理又要我重新出示確認信。然後説衞生還在打掃中，預計一個多小時給我房間，會打電話到現在的房間。結果一個多小時，終於給了要的房間。哈哈哈，也是蠻折騰。

酒店位置便利，在王子街的西側，愛丁堡景點比較集中，基本步行可達。選酒店時首選王子街，餐飲設施多，到那都方便。酒店門臉就像網友説的那樣很小，不注意很容易錯過。 單人間很小，衣服衹能放在椅子上或掛在門後牆的掛鈎上。衞生間浴缸上的擋水玻璃稍窄，淋浴時水容易濺到地上。房間有空調，愛丁堡天氣多變，非常有用。 有2個餐廳，早餐就餐區分在三個相連的房間，上下樓的客人要穿過這個餐廳，有些彆扭。早餐一般，種類不是很多。 老牌酒店，服務人員很友好，設施齊全。好像只有一部電梯。