Gleneagles Townhouse

Went in one evening to see the place. Christmas decoration in the lobby area only. Thought they would have done more. Two large gin and tonics £37. The entire bottle only costs £40 retail. Now that is some mark up. Well did the visit but will cross off my list as a never to return. Went to the Dome which knocks this place for six

We enjoyed cocktails in the Spence bar and the service was excellent, thanks to Sarah and Robyn. Quick, efficient and very friendly. The ambience and setting is truly beautiful, especially now the Xmas decorations are up in the entrance. I would most certainly recommend The Townhouse and would suggest calling ahead to reserve a booth as it was busy, however it was a Saturday evening and there was plenty of bar seating available. We will be back to try the food next time.

Decor and ambience was excellent, service, acceptable but not brilliant, food, well presented but pretty tastless and very overpriced. There is some work to do here to get the quality of the food commensurate with the price but would definitely give it a second chance.

Went for afternoon tea at The Spence restaurant. Little details were missing such as lack of attention from staff. Food was delivered with no follow up to refresh drinks. No spoons for cream or jam No fresh cutlery for sweet selection, so the same knife for a scone as used for the crab which incidentally was a major disappointment. Crab is a strong flavour but this was very bland. Overall good experience but lacking for somewhere supposedly high end

Very disappointing breakfast at Gleneagles Townhouse today. Substantially more expensive than the average good breakfast, but the whole thing felt a bit stingy!! We ordered tea for two, and that's exactly what we got, two tiny teapots with only enough for 1 cup each (each pot costing £4). The full cooked breakfast was crammed onto a plate that was far too small - the waitress dropped some of the bacon off the side of my plate as she laid it on the table (not her fault!!) Also crammed onto the side of the plate was a very small piece of toast, with no butter or dedicated knife provided. The bacon was streaky (not what you'd expect of a five-star hotel) and the potato scone was clearly not freshly cooked as it was hard and crispy. When I asked for butter and marmalade for my toast, I was provided with three small dishes of delicious jam, lemon curd and marmalade, but I only had a small slice of toast (less than10cm square), which by now was hard and cold, and no butter knife!! The table was also very small so it was difficult to fit everything on it and we didn't even have side plates. All in all a very uncomfortable, ungenerous and disappointing experience!! Gleneagles Townhouse needs to do better!!

My wife and I booked the Spence Restaurant for 31st August as the website quoted the Brunch Club was on the last weekend of every month. When we arrived we were disappointed when advised the Brunch Club was actually on the previous weekend - 24th and 25th August? We had heard so much about the Brunch Club and were really looking forward to it. However we had travelled through from Lanarkshire and decided to have the a la carte menu. Having stayed at the hotel in Auchterarder, I'm sorry to say I thought the food was good but not of the same calibre. Also the food coming out of the kitchen was very slow and our starter arrived 1 hour after we arrived. In total we were there for 3 hours which was just too long for us. Four tables were occupied by a birthday party however I assume they would have pre-booked and hence the kitchen should have been sufficiently staffed. The waiters were very pleasant and professional however based on my overall experience it is unlikely that I will return any time soon. Sorry Gleneagles Townhouse