Premier Inn Southampton Airport

Exactly what you'd expect. Functional, comfortable, good location for airport and train station, and reasonable price.

good，I am satisfied at this hotel.

很清潔，早到咗，有房都可以 check in

**Avoid if need an accessible room ** Stayed here as needed a bed for the night before a cruise . Premier inn usually meet our needs but not in this case. Disabled room was booked, what a disappointment !! Room on ground floor with good access to restaurant and car park. Check in not the best, one person trying to look after loads of guests, lack of working machines causing an issue. No problem with food or bar, nice touch with water and ice pops available whilst you wait to check in as was very hot Room itself was awful. As soon as we opened the door the smell of smoke and stale air hit us. My husband has a number of health issues and breathing is one of them. Not a good start ! We then checked out the bathroom. Very long bath with some grab rails but completely unuseable for us. Not able to climb into bath or get out. We are used to wet rooms with a seat as he cannot stand for long. The door was a sliding door, very heavy and screeching and I could barely move so no privacy at all. We then discovered that the TV didn't work, no remote control. I got one of the duty managers to come to the room. He agreed it smelled of smoke and stale and that someone has smoked in there. They had used some sort of bomb to clear it but clearly hadn't worked. Agreed to my issues re bathroom but said nothing he could do. Hotel was completely full and couldn't move us so we had no choice but to stay there. And the remote was missing for the TV, sorry don't have a spare, we should have got one really was the response. So a very early night. I understand that the hotel was busy but this was pure negligence and very frustrating. Room clearly hadn't been checked before we arrived. They used to have a Good Night guarantee there, clearly didn't apply in this case . Friday nights are always the busiest and prices reflect this. Just don't bother !

This Premier Inn is a decent one. Good breakfast and excellent food allergy process - my daughter is allergic to peanuts and the staff took her allergy really seriously. Easy checkin, loads of parking, room clean and bedding nice and clean, good bathroom. Air con was pretty good. Location is 10 mins from the port and right next to the airport. Vending machines in lobby and other amenities - this was good! Do it yourself check in but you can also ring a buzzer and someone will come. Taking a star away because we found 2 dead flies in the window sill, one morning there was no orange juice at breakfast, and the WIFI wasn’t great.

Spacious and pleasant rooms, comfy beds, big tv screen and very clean. The hotel is very conveniently located for the airport, hire car companies and the railway station. Over the years, have tried various hotels in general area but this one ticks all the boxes for my Southampton/Eastleigh based stays. I find the staff, particularly Raman, to be very professional, friendly and helpful. I look forward to my next stay!