Glastonbury Hotel

Checked in around 16.00 , lady was very pleasant . I get the impression a lot of the rooms are not necessary hotel rooms , they are residential. Was pleasantly surprised on our room 109 , family room , two double beds , table , chairs , kettle, biscuits , fridge didn't work ( shame ), TV was good size . Descent size shower . Three doors opening onto shared balcony from room , so great for abreeze , view was fab out to sea . Down side , could smell people smoking, even though windows closed , big plastic bottle outside filled with water and cigarette butt's. The curtains , so thin , so much light in the morning as sun rose , was woken around 3.30 , odd movement of people going out , then light really disturbed me . Miss laid my hair brush , fortunately left it in car , I looked under bed to be greeted with loads of rubbish , air freshener tin , apon leaving . Bin wasn't emptied in the ensuite . Lack of sockets to charge phone , USB by beds , didn't work . Parking £2.50 for each day , busy time we were there , had to park up road , away from hotel but no issue , as don't mind a walk . Only stayed one night , if I had the time , I would stay two , as so easy for access to beach and pier . This isn't a glamour hotel , budget hotel

Clean comfortable family room for myself and 12 year old granddaughter. Having seen some reviews I was a bit concerned but for £66 it was a bargain and iv definitely stayed in worse . Typical large old sea front hotel that's showing its age, yes some rooms are used by the immigration service , yes the long front balcony it shared , yes there was someone several rooms down smoking on the balcony, but everyone was friendly, staff very accomodation with bikes allowing us to store in hotel ( both really dirty having been on the southdown way for a week). Hot water in shower . Comfortable bed .loads of clean towels .soap .shower gel . TV reception a bit poor . Great view of sea and pier . Sat on balcony with a beer and toasted the end of a hard week . Lift old fashioned but when we were in Rome the same one was described as quaint. Would I stay again based on my personal experience-- absolutely I would .

Good location & we would visit again as we know what to expect. Hotel looks very tired & needs TLC unfortunately :-( bed was comfortable, plenty tea & coffee facilities, shower was definitely not a power shower but was hot. Friendly staff.

The room was functional and clean. Nice view of the sea and good location for nearby restaurants. The staff at reception gave good information but really look like they could use cheering up. Room was nice enough but the carpets in the hallways badly need replacing and the doors need to be repainted - all scratched up. WiFi works well 26mbps download and 8mbps upload. Tea and coffee in the room but no breakfast included. Locks on the bedroom doors are extremely fiddly and should be replaced.

This hotel is filthy. The communal areas are dirty, and the landings smell of cigarettes and ********. The room itself smelled of cigarettes - the staff obviously do not mind about enforcing the law The room was filthy. There was a dirty tissue, cigarette end and plastic tub on the floor. The floor, walls and ceiling were stained. The bathroom floor was grimy and the shower had hairs in it. The bed linen was old and stained. The receptionist was extremely rude. She displayed a homophobic attitude towards myself and my partner. She questioned me as she thought I didn't "look my age" (I am in my late 30s) and despite seeing my ID she laughed and stared openly at me throughout the check in. When we politely complained about the state of the room, she was rude and didn't even offer an apology.

The worst place I’ve ever booked. I don’t believe this should be listed as a hotel, it is more like a hostel. I did not feel safe in the room as there was a door leading to a shared balcony outside with many people milling about. The noise during the night was unbearable, I didn’t get any sleep and eventually gave up and left at 2 am. There was loud music and tvs coming from the adjacent rooms and the lift constantly banging. When I mentioned the noise to the staff on the way out he didn’t seem to care and just shrugged his shoulders. I was completely misled by the ratings of this property before booking. Would not recommend to anyone though I bet they don’t publish this truthful review,