Club Mahindra le Vintuna, Gangtok

I recently had an unfortunate experience with the customer service hotline that i felt compelled to share. During my attempts to reach out for assistance, i encountered significant issues with the reception. The call quality was poor, making it difficult to understand the representative on the other end. Additionally, i was disappointed with the lack of proper responses to my inquiries. There seemed to be a disconnect, as the representative was unable to provide the information i needed or address my concerns adequately. This left me feeling frustrated and undervalued as a customer. Overall, the combination of poor reception and ineffective communication made for a disappointing experience. I hope the company takes steps to improve their customer service and ensure that customers can get the help they need promptly and effectively. Until then, i would be hesitant to recommend their services

We booked it two days prior to stay date, as we wanted to be at a place from where we can go to bagdogra airport. Since, we had to leave for airport much earlier than even breakfast time, we asked if we can change it to dinner package with incremental charges if any, can be paid. They just didn’t oblige the request! the room is very average, and not in good condition.

Beautiful place to visit nice ambience beside the river loved it again and again i ll visit this hotel nice and thanks to club mahindra