Wequassett Resort and Golf Club

Had a great family stay with 3 children 7yo, 5yo and 10months. The kids loved the kids club (was an extra fee per day) which freed me and the wife to relax in daytime. The pool and waterfront is gorgeous. Good food and activities especially if bringing children. (Roasting smores, outdoor movie night etc). Would be careful selecting room when booking, some rooms are second floor with no elevator which can be a bit of pain with carrying baby stroller and luggage, but was manageable for us. Overall family really enjoyed the experience and hope to visit again next summer.

The restaurant has beautiful views of the ocean, and the food was fantastic. We attended the Mother’s Day Bunch, which was exceptional. Also, the staff is very receptive to feedback. I had a problem with my booking through IPrefer. The customer service manager, Colin, contacted me. He listened intently and worked to take steps to address my concerns.

The waterfront room was exceptional and Dinner at Thoreau's was fantastic! Delighted to return for our seventh year and will visit again this year! Enjoyed sitting by the pool in the sun and having lunch and drinks at the Outer Bar! The entire staff from room service to meeting the new General Manager was a sincere pleasure.

What a beautiful resort! It has the most amazing views from everywhere - the rooms, the lobby, the pool, the restaurants. Just breathtaking! The pool area is spectacular with lots of seating around it. the food we had was delicous - on the morning we grabbed a latte to go at the little cafe - great option. And the service was outstanding!

Enjoyed the newly renovated rooms and the overall feeling of the resort. Stayed with the family and the connecting rooms were spacious and enjoyed the the separate shower from the bathtub and the double vanity. The amenities offered are great!

In general, I love staying at I Prefer hotels, and specifically seek them out because of the benefits. I recently stayed at Inn By The Sea, and they offered me all the I Prefer benefits, and we had a great stay. This was not the case with Wequassett Resort & Golf Club. When I checked into Wequassett Resort & Golf Club, I explained I was an I Prefer Member and requested a complimentary upgrade. The customer service manager coldly told me this wasn’t a benefit. At that point, I showed him the I Prefer website to prove it was a benefit and told him I stayed at Inn By The Sea just last week, and they honored it. At that point, he told me no upgrades were available. I checked the hotel website after, and plenty of upgraded rooms looked still available. It was disappointing. They also charged me for the regular rate even though I used 30,000 IPrefer points. I called and complained, and they told me they would fix it. On April 22nd, I got emailed another copy of the bill, and they STILL didn’t fix it. The room rate should’ve been $347.00 (not $413.00 like their receipt says) as I booked through and used I prefer points. It’s not the small amount of money; it’s the principle of not accurately charging a customer. Finally, we were in room 49, and it looked like a motel room, not anything like the luxurious rooms stayed at other I Prefer properties that we’ve stayed at. Additionally, the shower pressure was low, and water wouldn’t get hot. I think this hotel is very overrated. They have a beautiful pool by the beach (but that’s not open during most of the year), and the restaurant is good with beautiful views. We went to the Easter Brunch there, and it was lovely. However, this doesn’t make up for the dated rooms, especially bad customer service, not extending I Prefer benefits (even though it’s technically an I Prefer hotel), and lack of hot water.