Cranston House

We only stayed one night but friendly greeting and service. Cleanliness was of a very high standard. Room very comfortable and en-suite again very clean and well equipped. Dining room for breakfast was spotless , excellent breakfast and more than adequate. No hesitation in recommending this accommodation to stay and 8 mins stroll from the historic area of East Grinstead makes it a great place to explore the area from.

Booked this 'hotel' on ***********. On arrival we realised that it is more like a bed and breakfast. The rooms were booked for two nights. We informed the proprietor of our disappointment and agreed to forfeit the first night. We actually then booked into another hotel at Crawley and slept at the other hotel. Brian the keeper, chef, receptionist, cleaner and all insisted that he cannot cancel and charged my credit card for rooms not used for two nights. We spent the two nights at Sandman Signature Crawley where we had an awesome night. Customers please beware. Everything at this hotel is contrary to adverts.

We travelled up from Cornwall for a hospital appointment the next day. We were quite late, but were warmly welcomed. Our room was everything we hoped for. A large comfortable bed, pleasantly decorated room with all the little touches and attention to detail that did the owners credit. Neat, tidy and clean with an ensuite bathroom that was warm and the shower was hot! The road is quiet and in very easy walking distance of the town centre with loads of restaurants to choose from. The best review we can give is that we are back to stay for two nights next month.

We arrived Friday afternoon for a two night stay, firstly we was pleased to have onsite parking and not have to park on the street, that’s a big plus factor for us. Owner wasn’t present upon checking in which was fine for us, they left special instructions for us via email to enter to obtain the key and entered into the warm house stress free. The Room was lovely and clean, heating was on, it didn’t take too long to warm the large room. Lovely chocolates left on towels and an informative booklet packed with plenty of information on the local area, amenities and places to visit. A perfectly situated stay to branch off and visit local towns as we did. We Would happily recommend this place and we’d stay definitely here again. Our room was well priced and equipped with everything you’d need especially if you’d forgotten something. We didn’t opt in for breakfast however it’s a nice bonus if you get there and choose to opt in and book the breakfast. (A good choice on the menu) Thanks for a smooth stay.

Very comfortable stay - it was ideal for my needs, room was very clean and had everything I needed (and more). Bed was very comfortable. Host was friendly and very helpful. Would definitely stay again

Very enjoyable 3 night stay. Incredibly comfortable king size bed, good hanging space for clothes, iron on request, and lovely shower. We didn't have breakfast but would imagine if it's on par with the hotel and service, you won't be disappointed