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Around hotel is a tramlane. So bring your earplugs or wake up as Frankenstein. Staff is friendly and really wanted to find solutions for the mess: Booked a superior room, with request for a quiet room. Got a quiet room but standard, not superior. My feeling said.... This does not look good at all. Here it comes... Arriving back at 4.00am at the hotel, I wanted to take a quick shower and than sleep. My Key did not work. Could not enter the room. Took almost 1 hour(!) before staff just walked me to the room and opened my door. So now I'm in my room with no key. Woke up at 10.45 and asked if breakfast was still possible. Yes, no problem till 11.30.... friendly reception lady told me. Arriving downstairs, all was cleaned. Friendly lady from breakfast said they stopped at 10.30. Not 11.30 as mentioned just earlier. I asked if I could have something small. Not looking for problems. Took some eggs, cheese. Since I don't eat meat I asked for some tomatoes and cucumber. Guess what, not delivered at all.... Brings back some DDR memories. After a quick bite, went back to reception. Waited again until staff walked me to my room again.
Dịch
Tài Khoản Khách
Lưu trú vào 4. 2023
Người đi công tác
2.0/5
Đăng tải vào 10.4.2023
hotel has no restaurant - they just warm up pizzas for you no parking spots available - for 120 rooms they have 20 parking spaces - they rended the rest for long term one man for check in, serve drinks and warm up pizzas for full house - this is not human and not respectful for employees
Dịch
Tài Khoản Khách
Lưu trú vào 12. 2022
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào 19.12.2022
Niu Seven is a wonderful hotel with a top notch team. The rooms were excellent and the beds were super comfortable. The quality of the room was only topped by the phenomenal customer service (reservation team, front desk, house keeping, breakfast, etc.) all around. Highly recommend.
Dịch
Tài Khoản Khách
Lưu trú vào 7. 2024
Người đi công tác
2.0/5
Đăng tải vào 6.7.2024
Das Hotel entspricht nicht der Darstellung auf der Webseite. Das Servicepersonal war jedoch sehr bemüht und freundlich. Ein weiterer Aufenthalt kommt für uns nicht in Frage.
Dịch
Tài Khoản Khách
Lưu trú vào 5. 2024
Vợ chồng
1.0/5
Đăng tải vào 26.5.2024
Von Anfang bis Ende des Aufenthaltes leider schlecht- Bis wir in die die Tiefgarage kanen mussten wir mehrmals die auffahrt wieder rückwärts hoch fahren, da das Tor nicht geöffnet wurde, Personal wirkte inkompetent und überfordert, Im ersten Zimmer ginge der Fernseher nicht, auf dem Ersatzzimmer funktionierten weder die Klimaanlage noch die Leseleuchten… Sauberkeit lässt leider auch zu wünschen übrig.
Dịch
Tài Khoản Khách
Lưu trú vào 4. 2024
Khác
4.0/5
Rất Tốt
Đăng tải vào 4.4.2024
Ein tolles Hotel mit einem jungen und modernen Charakter. Die Zimmer und das Bad sind sauber und aufgeräumt. Genügend Abstellmöglichkeiten und ein super tolles Bett. Auch von dem Frühstücksbufett waren wir überrascht. Es war genug da und es wurde immer wieder aufgefüllt. Das Personal war freundlich und hilfsbereit. Da hatten wir schon viel teurere Hotels, wo der Service und das Frühstück schlechter waren. Macht weiter so und lasst nicht nach.
Dịch
Tài Khoản Khách
Lưu trú vào 3. 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 29.3.2024
Das Hotel mit alles Bereichen ist sehr ordentlich und sauber - auch die Zimmer mit dem Bad sehr gut. Ein - und auschecken ist unkompliziert und die Mitarbeiter/innen am Empfang/Lobby/bar sind sehr nett und freundlich und hilfreich bei Fragen. Schön ist, dass ma zu jeder Zeit an der Bar was trinken kann. Das Frühstücksbuffett ist sehr gut und frisch angerichtet, der Kaffe sehr gut . Wir waren sehr zufrieden und sagen herzlichern Dank !!