26/1, Ismoili Somoni Prospekt, Dushanbe, Districts of Republican Subordination, 734026, TajikistanXem thông tin khách sạn
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Chúng Tôi Khớp Giá
1 đêm
Đánh giá của khách
4.1/5
Rất Tốt
65 đánh giá
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Đánh giá đã xác thực
Vị trí4.3
Trang thiết bị4.2
Dịch vụ3.9
Vệ sinh4.1
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Tất cả đánh giá(65)
Đánh giá tích cực(52)
Đánh giá có ảnh/video(2)
Đánh giá tiêu cực(5)
Sokhail
Phòng Có Giường Cỡ King Nhìn Ra Hồ Nước
Lưu trú vào thg 7, 2024
Người đi công tác
61 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 7 thg 9, 2024
The best hotel in the city, clean and luxurious. Price is a bit high
Dịch
Tài Khoản Khách
Phòng King
Lưu trú vào thg 6, 2023
Vợ chồng
5 đánh giá
1.0/5
Đăng tải vào 31 thg 7, 2023
In terms of hardware: it may be necessary to dismantle and rebuild a hotel; in terms of software, it is necessary to fire the existing front desk staff and recruit some guys.
If you do not plan to rebuild the hotel, the following questions need to be paid attention to by the hotel manager: 1. Can the water pressure of the shower be increased, and the shower water for bathing seems to be not as strong as the occasional rain in the Middle East; 2. Can the waitress at the front desk learn to smile? The customer does not owe the hotel usury, and the customer is not a fugitive. 3. We can understand that the maintenance cost of the room is high, but at least the light in the bathroom should be fixed. bathing in the dark is not everyone's favorite thing.
In two years’ time I visited Dushanbe again and of course Hyatt was the only choice of my “second home”. From the moment of entering into the hotel lobby my eyeballs were immediately attracted by the interior glamour filled with embellishments of Tajik uniqueness. At checkin, I received a very warm welcome from Abdu who briefed me on all details pertaining to my stay. Abdu is by far among the most passionate and hospitable associates I have ever come across with Hyatt hotels worldwide. Despite his young age, his hospitality quality stood out from the rest of the team. Over time, experience can be accumulated and skillsets can be refined. However, when it comes to hotel servicing at international brands like Hyatt, the mentality (which means the heart and passion) is the key to everything. Abdu showed tremendous interests in his work at the front office, as well as an unwavering commitment to according guests’ satisfaction to the top priority. Apart from handling any enquiries and concerns that I had during my two-night stay at Hyatt, Abdu even assisted me with my personal issues such as arranging for money exchange (when all banks in town were closed in the weekend) and advising on some shopping options nearby the hotel. He was at all times eager to assist whenever and wherever possible. I highly commend Abdu and would like to send my specific compliments across, simply because he possessed all the qualities and attributes essential for being a hospitality professional. Last but not least, I have to recognise the collaborative efforts of Zulkifl (General Manager), Fakhriddin (Front Office Manager), Igor (F&B Manager) and their respective teams in taking care of my booking, without which my experience with Hyatt Regency Dushanbe would never be as seamless and flawless as Hyatt hotels worldwide used to offer.
Dịch
6/10
Phản Hồi Từ Khách Sạn: Dear Mr. Hilfred, Thank you so much for your kind words and for taking the time to share your experience with us at Hyatt Regency Dushanbe. We are absolutely delighted to hear that you had a wonderful stay with us and that you found our property stunning. We are particularly proud of our team, and it’s heartwarming to hear about your positive interactions with them. We will make sure to pass on your compliments to Abdu, Fakhriddin, Igor, and Zulkifl. They will be delighted to know they contributed to making your stay exceptional. Thank you for choosing to stay with us again, and we hope to welcome you back for another unforgettable experience in the future. Warm regards, Hyatt Regency Dushanbe Team
Tài Khoản Khách
Lưu trú vào thg 11, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 12 thg 12, 2024
Hyatt Regency Dushanbe exceeded all expectations 🔥 Clean and comfortable rooms, friendly staff and an excellent location have made it the ultimate choice for holidays and personal business. The breakfasts are varied and delicious, the pool is a real find. I recommend it to anyone looking for comfort and good service!
Dịch
Tài Khoản Khách
Lưu trú vào thg 10, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 22 thg 11, 2024
I have stayed at the Hyatt Regency in Dushanbe for for 6 months over the last 3 years. My most recent stay was 9/6/24 to 11/16/24. This is a great place to stay. The staff from the reservations/front desk(Bunafsha, Max,Rasul, and Zulkifl) are first rate. The restaurant and bar offer great selections and five star service. The staff ( Nurinisso, Munisa, Azamat, Kumron,Navruz,Yasmina, Ruslan, Maqsad and the chef) will do everything possible to make your meals memorable. There is also a fantastic housekeeping staff (Gulnora and others) to ensure that your room is spotless every sing day. There is also a large and well equipped gym, pool and spa. I am looking forward to my next stay at the Hyatt.
Dịch
Tài Khoản Khách
Lưu trú vào thg 10, 2024
Người đi công tác
1.0/5
Đăng tải vào 16 thg 11, 2024
This is the worst hotel in the Hyatt chain. It was impossible to sleep at night because of the mechanical noise. As a result of the battles with the reception, a technician came, who rummaged around behind the ceiling and fixed something. In the morning it turned out that the hot water pump was turned off. The hotel did not provide any apologies or compliments as a result.
Dịch
dlh2234
Lưu trú vào thg 8, 2024
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào 1 thg 9, 2024
I came to think of this Hyatt as home, even looking forward daily to arriving here after work. The staff are always positive and ready to be helpful. Many have become good friends.
Dịch
Phản Hồi Từ Khách Sạn: Dear Dlh2234, Thank you so much for your kind words and for taking the time to share your experience with us at Hyatt Regency Dushanbe. We are absolutely delighted to hear that you had a wonderful stay with us! Hearing how much you enjoyed the dining experiences is also very gratifying. Our culinary team will be pleased to know that their efforts helped make your stay even more enjoyable. We look forward to welcoming you back annually for another unforgettable visit. Until then, we wish you all the best. Warm regards, Hyatt Regency Dushanbe Team
daulat ram K
Lưu trú vào thg 7, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 21 thg 8, 2024
I recently stayed at Hyatt Regency Dushanbe and had an absolutely wonderful experience from start to finish of my 2 weeks tour. It was my second tour to this hotel but this time my stay here was nothing short of exceptional, thanks to large part to the unforgettable Indian Cuisine. I highly recommend this holtel to anyone looking for a luxurious stay with world class dining. Kudos to Chef "Pankaj Shahi" and the entire team for making my visit so memorable.
Dịch
Phản Hồi Từ Khách Sạn: Dear Daulat Ram K, Thank you so much for your kind words and for taking the time to share your experience with us at Hyatt Regency Dushanbe. We are absolutely delighted to hear that you had a wonderful stay with us! Hearing how much you enjoyed the dining experiences is also very gratifying. Our culinary team will be pleased to know that their efforts helped make your stay even more enjoyable. We look forward to welcoming you back annually for another unforgettable visit. Until then, we wish you all the best. Warm regards, Hyatt Regency Dushanbe Team
CHARLES A
Lưu trú vào thg 7, 2024
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào 20 thg 8, 2024
I stayed here for 9 weeks in Summer of 2024. This is a great facility. The staff makes one feel at home. Laundry service was amazing… 9 weeks of almost daily service and not one piece of clothes was lost! Front desk always greeted me with a smile and helpfulness… processing my weekly bills and ordering a taxi. Restaurant staff was always friendly and pleasantly social without interfering. Great “lounge” music in the restaurant allowed for conversations without shouting. Taxi rides to almost any location in Dushanbe was under US $2 from the hotel.
Dịch
Phản Hồi Từ Khách Sạn: Dear Charles, Thank you for your nice words and we are happy to read you enjoyed your time in the hotel! We are particularly proud of our team, and it’s heartwarming to hear about your positive interactions with them. We would be more than delighted to welcoming you back soon again. Until then, we wish you all the best! Warmest regards, Hyatt Regency Dushanbe team
singha52024
Lưu trú vào thg 7, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 17 thg 8, 2024
Wonderful Team Hyatt, all the very best. I liked it very much. Very good experience, loved to come back again. Thanks again
Dịch
Phản Hồi Từ Khách Sạn: Dear Singha52024, Thank you so much for your kind words and for taking the time to share your experience with us at Hyatt Regency Dushanbe. We are absolutely delighted to hear that you had a wonderful stay with us and that you found our property stunning. We hope to welcome you back for another unforgettable experience in the future. Warm regards, Hyatt Regency Dushanbe Team
chaptac1
Lưu trú vào thg 6, 2024
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào 21 thg 7, 2024
The Hyatt Regency Dushanbe is an excellent first class hotel to stay and enjoy with first class service
Dịch
Phản Hồi Từ Khách Sạn: Dear Chptac1, Thank you for taking the time to share your recent experience at Hyatt Regency Dushanbe and we appreciate your recommendation as it means a lot to us. We hope to have the pleasure of welcoming you back for another unforgettable stay in the future. Warm Regards, Hyatt Regency Dushanbe Team