Super 8 by Wyndham Durham/University Area NC

We (wife and 2 kids) arrived late around 10 pm. There were people (renters for the night) on the 2nd floor balcony creating a weird seen. There is no lobby to check in. Check in was through a glass pass box that sets the vibe that you are in unsafe place that the staff is scared to meet you without a glass barrier. The only positive thing I can mention is while I tried to check in through the pass box a male attendant came in from outside and apologized and talked to us in a friendly way. I asked him about the parking place and he said he thinks it is safe. Still we staid outside the building until we got the key to our room. The room was filthy, infested with insects in the bed area on the walls, the floor and in the bath room. The blanket was visibly torn and the bedsheets did not look clean. We discussed and decided it was unsafe and impossible to sleep in the room so we started calling hotels in the area. We left the room after about 15 min to stay at the nearby hotel. In the morning we returned to hand in the room key, again thru the glass pass box, I also was hoping there could be a lobby where you can go inside to talk to the staff (I thought the door might have been closed by the time we arrived late in the evening). No lobby, only a glass pass box! Thank you for costing us about $90 and emotional distress. I am wondering if there is inspection at all by local authorities.

*******, shame on you for not showing the actual picture of the property on your listing. Very deceptive. This is an old motel that has not had updates in a long time. The room smelled, the furniture is beat up, there were cigarette burns in the bedspread, and what I thought were ants were actually baby cockroaches. It was fairly clean and the water pressure was good. The bed was comfortable, but there was just a top sheet and a thin coverlet(with lots of holes), but no blanket or comforter. There were some folks just hanging around outside and music was playing late into the night. I think people may live at this place. It was fairly convenient to Duke. The 3 staff members I interacted with were extremely friendly. Wyndam needs to do a full gut job on this property.

In a very bad location. Homeless folks outside. Did not feel safe or clean. Entire room tattered & worn.