Best Western Durango Inn Suites

Over priced for what we got. Sources of light in the room were 3 lamps 1 of which did not work. The AC unit was in an alcove where the closet and sink were leading into the rest of the bathroom which was the only cool area. We had to use a box fan to cool down the room. The toilet was wobbly. For $215 a night I expect more from a hotel Rooms were dated and worn placing the AC unit in a closet area wasn’t the smartest thing to do The room was clean and the beds were comfortable but that’s where it ended. Not sure what cleaning supplies are used - the smell was overpowering.

Comfortable room, although bathroom was very cramped. Room was clean. Breakfast was fine, enjoyed having ingredients to make an egg burrito, nice patio to eat breakfast, kind of like being in a lush backyard.

Loved our stay. This hotel has a very nice staff who was very helpful at checkin and answered all questions. I liked being able to park at the front door of your room. The size of the room was very large and had a back door leading to a nice grass area and the mountainside. Top floor rooms had their own balconies with chairs. We were able to bring our dog which was a huge plus.

While the staff was accommodating and gracious, faculties need updating. The Bed needs replacement as we spent the night rolling to the center. We highly question the best western brand after this experience.

The room was clean and the breakfast was good. The noise from the second floor was loud and could hear people running and doors slamming most of the night. Wanted a second floor room, but was told the internet was not available for the rooms they had remaining. Hot tub was not well maintained and water level was low could not really enjoy. The pool was dirty there was a lot of sand and dirt on the bottom. Too bad.

This is one of the first properties if you are coming in from the 160 East and I can tell you that there is care put into this place. They fix things when needed and try to keep up with maintenance. The shower and tub are really nice tile and all kept in nice condition and never a hot water issue or faucet issue as so many hotels I have been too. Usually there is a shower issue at many places. Not here. There is a great back area here with a great mountain right out your back window/patio. I will definitely keep coming here when I go ski Purg and Hesperus. It is really tucked away and gives me a sense of real rural and outdoor living. It is a bit more isolated and not by as much stuff (but still super close to downtown) which for me is perfect. The value is exceptional for what you get.