星光秘境·山景美宿

I wanted to put negative review for this property's service and integrity, but I was unable to do it because at least I have to give 1 star for the service. Issues : When we arrived at the property, we were being asked by the hotel supervisor to cancel our booking via trip.com and pay the hotel directly at discounted price. The hotel claimed that trip.com treating this hotel very badly. So they want us to cancel via trip.com and pay directly to the hotel so that the hotel can save the commission that charged by trip.com. We insisted that we would not be doing that. But the hotel kept pressuring/forcing us to do it even though we have declined to do that for about 10 minutes in that conversation ( verbally declined to do it for more than 10 times). We can see clearly the hotel is not happy at all. This property is locating at dessert ( we are in the middle of no where). After we declined their request for more than 10 times, later on, the hotel also cancelled the taxi that they booked in advance for us that will pick us to the airport the next morning by giving a lot of nonsense reasons. The hotel also used different way to chase us out from the hotel later on. We have insisted we will stay here as we have planned for it and also we are in the middle of no where. We felt our safety in danger. The hotel supervisor is behaving aggressively in the conversation. Conclusion: I have resolved my transport issue and continue to stay one night. I am not sure what they will do the us or accuse us later on by saying we have damaged the property or others. I just want to lodge a report here to protect ourselves. Also, I have recorded a video for this property to substantiate that we have not damaged the property. I would appreciate trip.com investigate this particular hotel property to avoid the same issues happen to other tourists. Thank you.

在城市中久居，內心極度渴望親近大自然，置身於曠野之中，心境格外舒暢。房間的設施完備，設有獨立衞生間，空調窗正對着那絕美的沙漠風光。 晚上的星空真的太好看了，相機拍出來的不及人眼看到的十分之一美，有時間還會再來

夢幻般的感覺 ，荒野體驗感很棒！ 住宿在荒野首先是看景色，沙漠山丘景色沒得説，雖然説在山腳下，但還是讓人心曠神怡。 空曠的地方拍照也非常不錯，人家給我們指導了，怎麼拍星空，並且提供了手機支架，太棒了 ps 麪來的一定要問管家或老闆要燭光馬燈（店家會免費提供）拍照氛圍太棒了 餐食方面，我們從店家那裡訂的燒烤，在房間露台吃的（在上面可以坐四個人，超過四個人就得到露台下面的沙地上用餐）