Sonesta ES Suites Gwinnett Place Atlanta

酒店無辜亂扣費，攜程平台找的這些供應商沒有什麼質量可言，攜程客服也是一天就在忽悠人，都提供了按金入賬憑證還説等錢自動退回，客服非常非常不專業，解決不了問題。如果這樣都沒有必要在攜程平台上定什麼酒店還不如直接打電話跟酒店定，一點保障都沒有

環境非常好

Okay but not great The room had a strong odor from the time I got in there. It was a mixture of smoke and mildew. There was standing water on the bathroom floor so I called the front desk and someone came to fix the leak after about 2 hours later and I was already exhausted having been working all day. The kitchen wasn't as clean as it could have been. The actual room itself was nice but definitely needs some fresh paint and updating. The fridge has spot all over, the counter top wasn't cleaned and like I said the bathroom was just in bad shape not to mention there's hole in the bathroom floor where water was draining through. A good way to allow roaches and other bugs into the room. And yet they manage to over charge you for these rooms. The girl who checked me in had the audacity to tell me they were giving me a good rate on the deposit as if I don't stay there often. My dear you're not giving me anything! I always pay my way lol. I pay the price of the booking with no discounts so whatever

The hotel was not as clean as I thought it was. The elevators are musty. The floor I was put on the first time smelled like pee.

Toilet leak, old soap that someone else had used was present on the tub, old worn out cushions on leather couch, stool chairs dirty on legs, floor dusty. Increased amenities to $100, normally $50. Extremely a sacrifice.

The worst motel I ever stay the room got this strong smelling they have to change me to a different room but it’s was the same nasty smell?