Ms Ling
ngày 2 tháng 4 năm 2024
The not so great:
- Very dusty. Contacted the hotel to come and clean and when ayi arrived they literally flicked around and we had to point out the areas. We found more dusty areas, sent to hotel reception and nothing got done
- We asked for room clean on one of the days and was very specific about changing bed linen. Nothing got done yet again and they claimed we had personal items on bed. Only had pyjamas on one of the beds and all others were free.
- Although there's a kitchen, there's no plates, bowls, cutleries whatsoever
- When we arrived reception kept asking about our port of arrival and kept calling to the point of annoyance. Some training could be useful to deal with non mainland tourists
The good:
- Location is very close to Sunac land and snow park, and pretty convenient for everything else
- Nice play bricks (not Lego) and children areas, and playground downstairs
- Nice and safe complex
Dịch