Song Hotel

Our first booked room left much to be desired, dirty windows and unkept lawn with many insects in the courtyard. I asked for a room change and management swiftly not only changed but also upgraded us to a two bedroom villa and were very apologetic. I really did enjoy my stay and would recommend this place to all families and couples.

This Hotel is located on beautiful grounds, however it is a real shame that they are letting the weeds takeover everywhere. Still very pleasant to walk around the complex with all the trees, flowers, lake, swans & ducks, but it breaks your heart to see the weeds taking over everywhere and there is what once would have been a beautiful Rose Flower path and the roses are still flowering but no maintenance at all and weeks are taller than the rose bushes and all they seem to do is just the grass and forget the rest. Rooms and facilities were very clean, so I was impressed. Room layout is excellent and very, very big with a courtyard and external spa, you start to relax as soon as you walk in the door. The only thing that put me and my wife off is the mahjong table in the main room on the first floor. TV had no movies and no English Chanels at all. Food in the All Day Dining (Chinese Restaurant) was very nice but limited. Breakfast was not a very big selection and probably because it is not peak season, however it also was not very good and put us off even trying the Western Food for dinner and went across the road for fast food instead. Staff were very nice and polite. We want for my wife's birthday and apart from the impressive building structures, there was no WOW factor for the overall experience.

來都江堰選擇的一家新中式風格酒店 非常不錯 建築很有特色 中式的裝潢非常氣派 園區很大 都是坐擺渡車 各項服務響應都很快 管家kiko很好 回覆微信非常及時 來酒店入住 周邊逛逛南橋藍眼淚也不遠 交通便利 一家人入住 樓下的沙發床可以打開 也有獨立的洗浴間 分離 性價比高 温泉池乾淨 温度適宜！

還是文華就入住過，酒店的園林很喜歡，後來易主，有段時間水平下滑，但這次入住感覺整體有所提高，特別是工作人員服務意識和態度都很好，看得出來有在用心管理，但有點小瑕疵就是客房修繕之後的細節處理得不夠完善，比如牆紙開翹、塗料殘餘、櫃門拉手脱落、設備噪音等，希望酒店能越來越好，不負美景！

住了很多次宋品，每一個地方的宋品環境都很美，服務也是非常的棒。此次帶孩子過生日，連住了兩天，管家Leowu 提前加了微信瞭解客人的需求，還給孩子送了生日蛋糕🎂，服務全程無微不至，真的非常好，打掃衞生的阿姨也非常好，以後去青城山宋品是不二之選！！

酒店是仿宋建築，新中式風格，靜雅平和，一如趙宋的風骨，典雅淡泊不失雍容。酒店Kiko服務好，熱情周到為我們對酒店服務也認真一一介紹。我們住的地方是帶小院別墅，布草很新，房間乾淨整潔，裝飾很有宋韻，早餐品質還不錯。酒店空間大 一家人去入住 空間分離的不錯 酒店也有充電樁 方便