Page House Bed & Breakfast

My husband and I were very excited to book a room here as a stop on our way to St. Simons. My husband loves bed and breakfasts so we were looking forward to trying this one out! We were going to book The Lovett Suite online (the only room left) but I noticed on the booking part of their website that the policy says the Page House charges $50 dollars a night for children aged 0-11. It includes breakfast for the next morning, and then an optional $40 additional for a trundle bed. We would have been happy to pay the charge, but our child would not be able to eat the breakfast so I called to ask them if we would be charged the $50 (our son is 2 months old and we would be bringing a pack and play for him, and obviously feed him ourselves). I was SHOCKED and appalled at how the receptionist that answered the phone responded to me. Based on their written policy in bookings on their website, they accept children 0-11. However, when I asked her if we would need to pay the additional $50 for his “breakfast” she told me that they don’t take infants because they cry and it’s a house and he would “disturb other guests”. When I mentioned the written policy I read before calling, and told her how shocked I was that we would not be welcomed to book with them, she responded in saying they take small children, which apparently doesn’t include my baby. And apparently small children are less disruptive (?) than an infant who sleeps all the time. She then said she didn’t want to argue with me and I should understand because infants cry too much. I realize infants cry, but so do 6 year olds, and middle schoolers for that matter. I mentioned that it seemed very discriminatory that we would not be welcomed to stay there because our son is a certain age, and she again said that he would disturb people. She said they were really booked that weekend and didn’t want other guests to be disturbed by our family. I told her we wouldn’t be staying there so it’s fine, and she said “whatever” and abruptly hung up the phone. I’m very glad I called to ask as it would have been such a disappointment to spend so much money on a fun place to stay only to experience unwelcome and a lack of hospitality towards our family upon arrival, simply because our child is younger (if they even let us stay when we arrived). I understand establishments having certain limitations on who they can accommodate (though I think that is actually illegal?) and that not all places are welcoming to children. However, if that’s your policy and you’re not actually family friendly, this needs to be stated in your booking policy, as well as on your website very blatantly. “Adults only” or “not family friendly” would be an appropriate categorization for this B and B, as well as less than hospitable and less than elegant customer service, unwelcoming, and rude. (Which I would have known had I read the business’ responses to bad reviews on trip advisor before I looked into booking- very combative, defensive,

A lovely meal for two in the parlor for our wedding anniversary. It was outstanding!! The meal was delicious and decadent. The cheese cake was to die for and a sinful treat with the Port wine chocolate sauce! Our hosts were warm and made us feel like long lost friends. A true five star experience. Can't recommend enough. Treat yourself to a stay and a meal!!

Absolutely love the Page House! The entire B&B is exquisitely decorated. The rooms have everything you need and more with luxurious linens. The owners are kind, courteous and friendly. A wonderful and delicious selection for breakfast prepared by the chef. I wouldn’t think of staying anywhere else in Dublin.