Tài Khoản Khách
ngày 10 tháng 10 năm 2024
We booked a family room online, arrived and was given a different room, once we got into the room we realised it didn't have enough beds so we told reception who told us they made a booking mistake and shouldn't have us in that room because it's not big enough (well duh that's what we said) then they told us they could kick us out because they shouldn't let us stay in that room because we had too many people - but they had no adequate size rooms left and wouldn't refund us... so we stayed one night out of 3. Obvious issue was not enough beds, pool was under construction so we didn't use it, however we probably wouldn't have used it anyway, it's in the parking lot ... weird. Toilet and shower couldn't be any closer to each other if they tried. Ladder to the bunk was so close to the wall my tiny 6 year old struggled to shuffle up there. Bed was comfortable and we expected uncomfortable due to the price but this was I might as well sleep on the floor uncomfortable, but I wouldn't because the carpet was nasty too... I get it's got budget in the name.... but it's kind of below budget.
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