Tài Khoản Khách
ngày 12 tháng 8 năm 2022
Let's start with the positives, which are only a few, though. The room is pretty nice. You don't even need a beachfront room to have a beautiful view out of your window. Even the side rooms provide panoramic views of the sloping hillside and of course the beautiful sea. What is also good, is that the balconies are separated from each other (so you don't really interact with the neighbors) and there's a sun blind to shield off the sun from the room. Inside the room, there's probably just about enough space, although it could be slightly bigger. The transformer bed is super, though - with the extendable parts ideal for small children. Food selection in the restaurant (at least for breakfast and dinner) was pretty Ok, even with some local dishes. However, there're some big problems with the service - please consider these as 'negatives' below: Parking - obviously too small for the amount of visitors coming by cars. Judging by the other comments and reviews, management are clearly aware of the problem, but appears not to care about it, leaving the problem to the visitors to deal themselves. Looking for a parking space nearby is also a headache, because it's all apartments around, and of course there're visitors, too. It all results in the fact, that once a spot is found, people tend to keep the car there during their whole stay - instead of driving around the beautiful countryside. Dinner - every evening, there's a huge line winding down the staircase to the restaurant. With the dinner starting at 7, people start to line up as early as 6:30, and the queue remains there during almost the whole time... Also the buffet has no separations or sections' divisions, so once you come for food you don't really know in what part of the (huge) line you should sneak in for the food that you like to take. Again, it's obvious that the management acknowledges the problem, but doesn't do anything to solve it - we were literally told "you don't need to start at the beginning, just squeeze in between the people". But it's impolite and against our personal values. In our opinion, it could be improved by starting dinner at least from 6 pm - to stretch the flow of guests and let the early birds leave first. Otherwise, it's a nightmare experience, so we don't recommend booking half board in this hotel. And there's no coffee machine there - not at all! Just pots with black coffee and milk - first time we see such thing in a 4-star hotel. Not for the restaurant, but about the bar: we were quite shocked when the barmen used tap water for a cocktail that we ordered... Staff - We found some of them quite unfriendly, however there were some nice and smiling people, too. Lifts - only 2 working lifts for a tall building with many visitors, which results in chaos during the peak times. Swimming pool - very small, only fits children, but not suitable for adults. Also not nice that people are allowed to smoke there - especially if you consider it's mainly children there who hav
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