Yuanjiangyuan Section of Changma Road, Changping Town, Dongguan, Guangdong, ChinaXem thông tin khách sạn
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Chúng Tôi Khớp Giá
1 đêm
Đánh giá của khách
9.5/10
Nổi Bật
1150 đánh giá
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The decor from the outside of the hotel does not match the inside. The outside is somewhat old but the rooms itself are great. Lots of space and very new. The family enjoy their stay apart from some excessive noise from what I assume is karaoke above which can be heard from our room.
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的客人,非常感謝您給予我們4.2星的好評,以及對酒店各方面的認可,您的肯定是我們不斷進步的動力!關於您提到的外觀老舊和環境稍吵的問題,我們已經認真記下了。其實房間是2024年全新裝修的,希望新的內飾能給您帶來一些舒適體驗~ 對於外觀和噪音問題,我們會盡快反饋給相關部門,後續會針對性地優化改進,努力為您和其他客人提供更完善的入住環境。再次感謝您的寶貴意見,期待您的再次光臨,讓我們有機會呈現更好的服務給您!
Andrei C123
Phòng Đôi
Lưu trú vào thg 6, 2025
Khách đi công tác
91 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 25 thg 7, 2025
Nice hotel, good price, has laundry room and breakfast is decent. Gym needs a bit of improvement though. No AC or fan in the gym so it can be very hot.
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的客人,非常感謝您抽出時間分享入住體驗,特別欣慰早餐和住宿環境能得到您的認可,這是我們團隊最在意的部分。關於健身房未安裝冷氣給您帶來的不適,我們深感抱歉。同時我們會立即進行處理,計劃本週內我們會臨時增加風扇設再次感謝您的包容與建議,期待下次入住時能讓您感受到更完善的服務。
Tài Khoản Khách
Phòng giường đôi cao cấp
Lưu trú vào thg 7, 2025
Khách đi công tác
18 đánh giá
2.0/10
Đăng tải vào 28 thg 8, 2025
Absolutely the worst hotel experience in China. It’s really a shame because it started out as one of the best experiences I’ve ever had at a hotel ever. I arrived on a Sunday night. Really good customer service, quiet, clean, they even washed my clothes (super impressed). But then came the weekend and then I found out what kind of hotel it really is. It turns into a loud shady place. I needed to change room at 10pm because a club started playing music super loud where I can’t sleep. I wanted to get another room where I can go back to sleep but they forced me to pack all of my stuff and move to another room. REALLY?? Imagine waking up and being forced to pack all of your stuff and move before you can go back to sleep. I’m on a business trip from abroad and so I have a lot of stuff to pack. The hotel should have given me a room to sleep in and let me move my stuff later like a professional hotel! It’s not my fault! They should have given the room for free at least for my troubles. Now I’m so mad that I can’t sleep! STAY AWAY from this place unless you like loud, cigarette smoke, working girls, and staff that doesn’t care. Anyone giving this place good review wasn’t here on a weekend. The hotel transforms into a really bad place.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,First and foremost, we deeply apologize for the dissatisfaction and disruption to your rest caused during your stay—this is far from the experience we aim to provide, and we truly regret it. We would like to clarify some details to avoid misunderstandings, which we believe may have arisen from language barriers.Regarding the room change: We never forced you to move to another room by yourself. In fact, our staff proactively offered to help you with your luggage. When you mentioned that packing and moving might be troublesome, we also offered to assist with organizing your belongings. We feel sorry that this intention was not clearly conveyed due to communication issues.Our hotel has always adhered to the principle of "guest service first," and we take every guest’s experience seriously. However, regarding your request for a free room, this is far beyond the scope of our service policy, so we are unable to fulfill it. We sincerely hope for your understanding on this matter.Please be assured that the alternative room we arranged for you was fully capable of providing a quiet environment for normal rest. Once again, we apologize for the negative impact on your trip due to the temporary noise and communication misunderstandings. We will further improve our multilingual communication skills and service details to ensure that similar situations do not occur again.
Tài Khoản Khách
Phòng hai giường
Lưu trú vào thg 6, 2024
Gia đình
5 đánh giá
10/10
Nổi Bật
Đăng tải vào 7 thg 7, 2024
The staff is very nice. Hotel is clean. Price is economic. Worth for the price.