The Grand St Leger Hotel

Was due to stay here 24 May as attending the killers concert. As another person has also commented found out by chance that the hotel was closed a few days before we were meant to stay. Neither the hotel or ******* told us about the closure. As the hotel have taken payment and not answering any calls or emails still trying to get our refund back. Avoid this hotel at all costs!!!

Originally booked through *********** for an overnight stay following the planned Killers concert in 2020. Due to COVID the concert was rescheduled for May 2021 and then May 2022. The hotel kindly moved our booking each time and today we rang the hotel to query something ahead of tomorrows long time booked and paid for stay. Imagine our horror when no one answered the phone and a voicemail message advised that the hotel was closed for redecoration and maintenance work and no further room bookings are being taken. No alternative contact details for the hotel were given, only advice to contact the agency you had booked through. At no stage have we been advised of the closure and offered a refund. *********** had no record of the second rescheduling from the hotel and no longer have the hotel available for booking due to its closure, so have washed their hands of the booking!