Tài Khoản Khách
5 tháng một, 2024
Firstly I confirmed my pick up from the airport with 3 different staff. Each one gave me a different price. I confirmed the evening before my arrival yet no one was there to pick us up. Had to make alternate arrangements and had a deposit not been paid that I would then lose I would have gone to another hotel. Rooms are spacious but nothing else was good. Poor service all round. Had 3 rooms as we were a big family. Tea making facilities but not one room had a teaspoon. Not much better at breakfast. Always had to ask for cutlery and wait 15 minutes and keep asking. Buffet always out of milk. Not enough towels. Towels were not replaced for clean ones even when we asked. Also on arrival my son’s sheets were soiled with blood so had to wait for housekeeping to change them once more at 11 at night. The night before our departure we confirmed and paid for our transfer to the airport. There was a delay and we made it just in time to catch our flight. Charged us QAR300 but the Uber only cost QAR35. Will definitely not be returning to the Ramada. Was our first trip to Doha and the hotel made it a terrible experience.
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