Djerba Aqua Resort

Bon séjour

Très bon hôtel,l accueil très chaleureux,la bouffe et très bon 'merci ,a toutes l équipe

Summary: Excellent value for money and perfectly enjoyable experience all round from the staff, food/drinks options, location and activities at the hotel and to partake in on offer near by. Special mentions to Dhaou, Reception Desk staff and the whole animation team especially Fifi. Firstly the airport to the hotel was a speedy 40min coach trip away. I was speedily checked in as had around 20min of the dinner service left when I arrived at 8:30pm and was very hungry so really appreciated the thought and action by the hotel staff on this. My luggage was kept safe by the nice porter Dhaou and he brought my case and showed me to my room and how to control the heat/air on which I appreciated. Dhaou each day would go out of his way to help and just come and say hello and chat if we spotted each other and he wasn’t with other guests. The room was recently refurbished and much to my surprise had a King bed (2 singles together) and an additional single bed since I was a solo traveller and EasyJet had stated a single room with garden view on the booking. The shower pressure, hot water and all services in the room were very good. A small issue with ants but I just left them to do their own thing and they were not intrusive but is something that should be addressed and not expected in a 4 star hotel. Equally and to my surprise for the time of year there were a lot of mosquitoes and you could see what was left of a few that had been smashed against the wall. I was bitten and luckily had some bike cream and antihistamines, but the bite was very itchy not like experience in the UK. Didn’t report either to the reception and I won’t list my room number other than it was in the number 90s so you know the part of the hotel and but really it wasn’t that much of an issue, could happen anywhere. Most of the hotel was nice modern and well kept including the gardens and the pool areas in the Aqua resort hotel. They are in the process of renovating more rooms so there are some construction noise but I think as the hotel was not at capacity guests were kept as far away as possible from the noise and you couldn’t really hear it in the day by the pool either. The Caesar Hotel which is next door and part of the whole complex meaning you can use the facilities of both not sure about the evening or daytime food though

From the moment I arrived, I was really impressed. The grounds are beautifully maintained, and the entrance is spacious, clean, and welcoming. The staff couldn’t have been more helpful and friendly – they really made me feel at home. The rooms are big, tidy, and come with everything you need, including a safe. It’s a fantastic destination if you’re travelling solo, especially in the off-season – I met loads of other solo travellers and made some great friends. Food-wise, it was excellent! There were several live cooking stations making fresh food to order, plenty of salads, and a wide variety of options to suit all dietary needs. There are several pools on the resort to relax by, and the beach is just a short stroll away. Honestly, I had a great experience and would definitely return. Just one tip – avoid buying excursions off-resort. Unfortunately, we got scammed, so it’s best to book directly through the hotel to be safe. Highly recommend for a solo getaway!

This is my honest opinion, On arriving at the airport and directed to the waiting coach my case was offered to be placed on the coach by some guy who wanted a tip, this seemed to be a warning to anybody looking to go to Djerba (have some loose change). On arrival at the Hotel the receptionist failed to find my booking, in his defence he did insist on placing my all inclusive wrist band so I could get something to eat and drink before service ended for the night. This problem happened to another guest who arrived on the same holiday. The staff in the dinning I found not to very friendly and seemed not to able to crack a smile. There was a good selection of lukewarm food although during my short stay (4 days) the food seem to be getting colder. After dinner my booking was found (great relief) and I was shown to my room with a porter who took charge on my case (yes a tip was expected and given. The room its self looked impressive, a very large bed for one person the downside being the pillows must be the firmest pillows in the world. a large balcony to sit and watch the thunder and lightning one of the bedside lights was not working and a lampshade missing.(It wasn't repaired during my stay). neither was the wardrobe hinge or the towel shelf over the bath. I could only find French speaking channels on the TV. The room also had a mini fridge which was useful. Outside you could tell the Hotel was getting ready for the Summer season. The beach was about a 5 minute walk due to having to walk around the Aqua park a block paving path all the way. On arriving at the beach which had a few sun loungers and shades you are met with annoying people trying to sell you horse or Camel rides. The beach its self is soft sand and stretches for miles the down side its strewn with rubbish. Also be aware if you take a walk of loose dogs (one tried to attack me. It would be great beach if it was taken care of, you do see some signs of Hotels making an effort. The Tennis and Basketball/football court need some TLC. Would I stay at the Djerba Aqua Beach Resort again the answer is NO

The staff Naila especially were friendly and accommodating. Housekeeping couldn't do anything more to provide you with clean towels and linen on a daily basis. Even clearing a stain from a white dress!!!! Traditional entertainment at dinner . Thank you Djerba and Naila you have been very kind and restorative.